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36 results found

  1. Suspend Bitlocker during reboot which has been initiated by Atera

    4 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Elad Yagur supported this idea  · 

  2. Terminal Server - User Activity - Actions

    2 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Elad Yagur supported this idea  · 

  3. Ticket queues / Technician groups

    48 votes

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    13 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Planned  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    After speaking to many of you and designing this one together, I'm happy to announce we are now beta-testing a new feature focused around technician groups/ ticket queues


    The new module allows:


    • Creating technician groups for better team organization
    • Assigning tickets to groups for efficient workflow
    • Filtering and creating custom ticket queues to manage priorities in the tickets list
    • New ticket automation rules improvement with new triggers, conditions, and actions


    Some use cases for this new feature are:

    1. Auto-assigning tickets to queues based on conditions
    2. Notifying admins on escalations
    3. Round-robin ticket distribution between group members


    We hope to finish beta testing and release the feature to all customers soon, we'll be sure to update you once that happens!


    Yakov

    Elad Yagur supported this idea  · 

  4. Color coding options for different ticket status

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Elad Yagur supported this idea  · 

  5. Mobile Device Management

    2,248 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Elad Yagur supported this idea  · 

  6. Synology Active Backup Monitoring

    381 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Elad Yagur supported this idea  · 

  7. Battery Health Report

    261 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Elad Yagur supported this idea  · 

  8. Alert when agent uninstalled

    1,426 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Elad Yagur supported this idea  · 

  9. battery

    7 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Elad Yagur supported this idea  · 

  10. Display a pop up message before and after an automation and patch task

    39 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Elad Yagur supported this idea  · 

  11. Auto resolve eventlog alerts

    44 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Elad Yagur supported this idea  · 

  12. Alert when a device has not been rebooted from X days

    25 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Elad Yagur supported this idea  · 

  13. Ability to archive retired devices

    293 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Elad Yagur supported this idea  · 

  14. backup

    19 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Elad Yagur supported this idea  · 

  15. MSP360 backup

    17 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Elad Yagur supported this idea  · 

  16. axcient x360Cloud integration for M365

    4 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Elad Yagur supported this idea  · 

  17. Warranty Status on Devices

    103 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Admin →
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    Elad Yagur supported this idea  · 

  18. Crashplan/Code42

    5 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Elad Yagur supported this idea  · 

  19. Native backup using Wasabi as backend for storage

    28 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Elad Yagur supported this idea  · 

  20. Office 365 intergration

    28 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Elad Yagur supported this idea  · 
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