Settings and activity

61 results found

1. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   194 votes

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   31 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   You can also follow this in our Public Roadmap.

   Best regards,

   The Atera Team

   Elad Yagur supported this idea  ·  Jul 27, 2026

2. Automatically close Alert tickets when resolved

   218 votes

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   17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Elad Yagur supported this idea  ·  Jul 27, 2026

3. Ticket Checklist

   323 votes

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   23 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Elad Yagur supported this idea  ·  Jul 27, 2026

4. Notify when device is back online

   387 votes

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   14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Elad Yagur supported this idea  ·  Jul 27, 2026

5. Assign multiple technicians to a ticket

   417 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Elad Yagur supported this idea  ·  Jul 27, 2026

6. Live screenshot of device to see user activity

   444 votes

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   10 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Elad Yagur supported this idea  ·  Jul 27, 2026

7. Mobile App Improvements

   758 votes

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   42 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Elad Yagur supported this idea  ·  Jul 27, 2026

8. CyberDrain Improved Partner Portal

   11 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Elad Yagur supported this idea  ·  Jul 27, 2026

9. Pull Warranty from ScalePad

   17 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Elad Yagur supported this idea  ·  Jul 27, 2026

10. "Power Automate"

    38 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Elad Yagur supported this idea  ·  Jul 27, 2026

11. Dark Web Monitoring

    46 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Jul 27, 2026

12. knowbe4

    48 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Elad Yagur supported this idea  ·  Jul 27, 2026

13. Pax 8 Integration

    63 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Jul 27, 2026

14. Intune integration

    75 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Jul 27, 2026

15. Microsoft Licensing integration

    203 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Jul 27, 2026

16. Uninstall software installed by Chocolatey

    239 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Jul 27, 2026

17. Huntress (Cybersecurity)

    60 votes

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    4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Jul 27, 2026

18. Add Microsoft Defender integration

    365 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Jan 5, 2026

19. Office license type

    484 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Elad Yagur supported this idea  ·  Jan 5, 2026

20. Integration and Partnership with Afi.ai

    1 vote

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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    Elad Yagur shared this idea  ·  Jan 5, 2026