Settings and activity

38 results found

1. MS Office Updates

   771 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Elad Yagur supported this idea  ·  Jun 18, 2025

2. Network Discovery: Security Audit

   968 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Elad Yagur supported this idea  ·  Jun 18, 2025

3. Suspend Bitlocker during reboot which has been initiated by Atera

   4 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Elad Yagur supported this idea  ·  Jul 26, 2024

4. Terminal Server - User Activity - Actions

   2 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Elad Yagur supported this idea  ·  Jul 26, 2024

5. Ticket queues / Technician groups

   56 votes

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   13 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Planned  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   
   

   After speaking to many of you and designing this one together, I'm happy to announce we are now beta-testing a new feature focused around technician groups/ ticket queues

   
   

   The new module allows:

   
   

   • Creating technician groups for better team organization
   • Assigning tickets to groups for efficient workflow
   • Filtering and creating custom ticket queues to manage priorities in the tickets list
   • New ticket automation rules improvement with new triggers, conditions, and actions

   
   

   Some use cases for this new feature are:

   1. Auto-assigning tickets to queues based on conditions
   2. Notifying admins on escalations
   3. Round-robin ticket distribution between group members

   
   

   We hope to finish beta testing and release the feature to all customers soon, we'll be sure to update you once that happens!

   
   

   Yakov

   Elad Yagur supported this idea  ·  Jul 26, 2024

6. Color coding options for different ticket status

   12 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Elad Yagur supported this idea  ·  Jul 26, 2024

7. Mobile Device Management

   2,289 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Elad Yagur supported this idea  ·  Feb 2, 2024

8. Synology Active Backup Monitoring

   390 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Elad Yagur supported this idea  ·  Feb 3, 2023

9. Battery Health Report

   271 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Elad Yagur supported this idea  ·  Feb 3, 2023

10. Alert when agent uninstalled

    1,480 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Feb 3, 2023

11. battery

    7 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Dec 28, 2022

12. Display a pop up message before and after an automation and patch task

    41 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Dec 28, 2022

13. Auto resolve eventlog alerts

    45 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Dec 28, 2022

14. Alert when a device has not been rebooted from X days

    26 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Dec 28, 2022

15. Ability to archive retired devices

    306 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Dec 28, 2022

16. backup

    20 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Dec 28, 2022

17. MSP360 backup

    18 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Dec 28, 2022

18. axcient x360Cloud integration for M365

    4 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Dec 28, 2022

19. Warranty Status on Devices

    105 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Nov 11, 2022

20. Crashplan/Code42

    5 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Elad Yagur supported this idea  ·  Jul 26, 2022