Settings and activity

74 results found

1. Parent & Child ticket relations

   66 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Mar 25, 2022

2. Allow AND and OR conditions

   24 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Mar 25, 2022

3. Schedule existing tickets

   175 votes

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   19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Mar 25, 2022

4. Approval process workflows

   38 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Mar 25, 2022

5. Billing Page- Sort by Column

   4 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

6. billing

   3 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

7. Auto-Calculate amount according to ticket completion time

   3 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

8. Ability to add custom fields to Invoice

   36 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

9. Notes or description section on Invoice

   42 votes

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   5 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

10. Rolling Time Sheet for clients

    16 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

11. Billing of recurring monthly/annual items (not contracts)

    59 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

12. Quoting

    82 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

13. Different License Types

    77 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

14. PDF Preview Window

    157 votes

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    9 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

15. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

16. Projects Pane

    55 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] shared this idea  ·  Oct 8, 2021

17. Ability to See Your Calendar In Atera

    35 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

18. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

19. Ticket Adjustments and Scheduling

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

20. Auto-assign tickets with initial reply

    64 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021