Settings and activity

72 results found

1. Allow AND and OR conditions

   24 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Mar 25, 2022

2. Schedule existing tickets

   176 votes

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   19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Mar 25, 2022

3. Approval process workflows

   57 votes

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   8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   
   

   Best regards,

   The Atera Team

   Tony Ferreira [37] supported this idea  ·  Mar 25, 2022

4. Billing Page- Sort by Column

   4 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

5. billing

   3 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

6. Auto-Calculate amount according to ticket completion time

   3 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

7. Ability to add custom fields to Invoice

   36 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

8. Notes or description section on Invoice

   42 votes

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   5 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

9. Rolling Time Sheet for clients

   16 votes

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   1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

10. Billing of recurring monthly/annual items (not contracts)

    59 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

11. Quoting

    82 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

12. Different License Types

    77 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

13. Improved Customized Dashboard

    1,568 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

14. Projects Pane

    56 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] shared this idea  ·  Oct 8, 2021

15. Ability to See Your Calendar In Atera

    36 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

16. Edit Ticket Notes

    251 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

17. Ticket Adjustments and Scheduling

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

18. Auto-assign tickets with initial reply

    64 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

19. Ticket Type - Tasks

    29 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

20. Help Desk Ticket Calendar

    23 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021