Settings and activity

70 results found

1. Schedule existing tickets

   197 votes

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   25 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Mar 25, 2022

2. Billing Page- Sort by Column

   4 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

3. billing

   3 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

4. Auto-Calculate amount according to ticket completion time

   3 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

5. Ability to add custom fields to Invoice

   36 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

6. Notes or description section on Invoice

   42 votes

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   5 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

7. Rolling Time Sheet for clients

   16 votes

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   1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

8. Billing of recurring monthly/annual items (not contracts)

   60 votes

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   4 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

9. Quoting

   83 votes

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   2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Tony Ferreira [37] supported this idea  ·  Nov 17, 2021

10. Different License Types

    77 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

11. Improved Customized Dashboard

    1,571 votes

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    51 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

12. Projects Pane

    56 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] shared this idea  ·  Oct 8, 2021

13. Ability to See Your Calendar In Atera

    39 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

14. Edit Ticket Notes

    252 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

15. Ticket Adjustments and Scheduling

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

16. Auto-assign tickets with initial reply

    66 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

17. Ticket Type - Tasks

    29 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

18. Help Desk Ticket Calendar

    24 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

19. KB article related to ticket

    13 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021

20. Ticket Lock

    34 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tony Ferreira [37] supported this idea  ·  Oct 8, 2021