Settings and activity

19 results found

1. knowledgebase on mobile app

   11 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Jeff Singler shared this idea  ·  Apr 4, 2022

2. GPS tracking for tickets on Mobile App

   8 votes

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   1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Jeff Singler supported this idea  ·  Apr 4, 2022

3. Chat feature from the mobile app.

   70 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Jeff Singler supported this idea  ·  Apr 4, 2022

4. Search - Custom fields

   55 votes

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   2 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Jeff Singler supported this idea  ·  Feb 22, 2022

5. Search bar enhancements

   294 votes

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   Planned  ·  17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Jeff Singler supported this idea  ·  Feb 22, 2022

6. Mobile App Improvements

   738 votes

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   Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Jeff Singler supported this idea  ·  Feb 22, 2022

7. Technician Privileges

   35 votes

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   1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Jeff Singler supported this idea  ·  Jan 5, 2022

8. Granular User Permissions (Client Folder for example)

   44 votes

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   3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Jeff Singler supported this idea  ·  Jan 5, 2022

9. non tech role

   35 votes

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   3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Jeff Singler supported this idea  ·  Jan 5, 2022

10. Rules and access

    5 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Jeff Singler commented  ·  Jan 5, 2022  ·  Edit…  ·  Delete…

    agreed, my tech does not need to have full control of the account to do some basic tasks that I need him to do like setup monitoring and other devices. We need full range of permissions to turn on or off without giving them the ability to remove myself from my own account!

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    Jeff Singler supported this idea  ·  Jan 5, 2022

11. Self Service Portal for Software Installation

    26 votes

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    4 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Jeff Singler supported this idea  ·  Aug 26, 2021

12. Automatically close tickets upon resolved alerts

    78 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jeff Singler supported this idea  ·  Aug 26, 2021

13. White label mobile app for your customers

    385 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Jeff Singler supported this idea  ·  Aug 26, 2021

14. Send system information with Helpdesk Agent support tickets

    268 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Jeff Singler supported this idea  ·  Aug 26, 2021

15. Employee Onboarding/Offboarding Feature

    864 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Jeff Singler supported this idea  ·  Aug 26, 2021

16. Documentation Management

    1,250 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Jeff Singler supported this idea  ·  Aug 26, 2021

17. Network Discovery: Security Audit

    968 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Jeff Singler supported this idea  ·  Aug 26, 2021

18. SNMP: MIB import instead of manual OID typing

    1,026 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jeff Singler supported this idea  ·  Aug 26, 2021

19. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jeff Singler supported this idea  ·  Aug 26, 2021