Settings and activity
219 results found
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26 votes
Doug Knapfel
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33 votesDoug Knapfel
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23 votesDoug Knapfel
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199 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Doug Knapfel
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80 votesDoug Knapfel
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5 votesDoug Knapfel
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7 votesDoug Knapfel
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48 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Doug Knapfel
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17 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Doug Knapfel
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10 votesDoug Knapfel
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20 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Doug Knapfel
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9 votesDoug Knapfel
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50 votesDoug Knapfel
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An error occurred while saving the comment -
9 votesDoug Knapfel
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82 votes
An error occurred while saving the comment Doug Knapfel
commented
It would be nice if we could assign multiple agents/devices to a single contact.
Example: Some contacts (users) have both a workstation & a laptop.
Example: Some contacts are the point contact for all computers (agents), so all communication will be sent to a single contact on the customer side for all devices/agents.
Doug Knapfel
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63 votesDoug Knapfel
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4 votesDoug Knapfel
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6 votesDoug Knapfel
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2 votesDoug Knapfel
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174 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Doug Knapfel
commented
We have customers/users who have multiple devices (Work PC, Home PC, Laptops, Tablets...), so this would be very helpful.
Doug Knapfel
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The Patch Management within Atera is very limited and misleading. The dashboard and reporting is only focused on the Microsoft updates, so it gives customers a false sense of security thinking the device are completely patched and up to date.
Though Atera gives the option for creating automation to enable 3rd party patching via Chocolatey & Homebrew; there is no visibility into the status of those updates and are not reflected on the dashboard and reports. Ensuring that ALL products (e.g. Adobe, Citrix, Chrome...) are just as critical as applying Microsoft patches.
Atera should consider adding integrations with other software vendors (e.g. Bitdefender or Qualys) for Patch Management.