Settings and activity

17 results found

1. Revamped Notification Center: real-time, user-specific notifications with history, CTAs

   69 votes

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   13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Chris Anderson supported this idea  ·  Feb 21, 2023

2. Integration with UniFi Cloud

   1,004 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Chris Anderson supported this idea  ·  Nov 1, 2022

3. Documentation Management

   1,260 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Chris Anderson supported this idea  ·  Nov 1, 2022

4. Edit Ticket Notes

   252 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Anderson supported this idea  ·  Sep 13, 2022

5. Technician email alerts from internal notes

   25 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Chris Anderson supported this idea  ·  Sep 13, 2022

6. Assignee / Technician History as Internal Notes

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Anderson supported this idea  ·  Sep 13, 2022

7. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

   29 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Anderson supported this idea  ·  Sep 13, 2022

8. Mobile App Improvements

   752 votes

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   41 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Chris Anderson supported this idea  ·  Sep 13, 2022

9. Dark Mode

   1,921 votes

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   121 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   Best regards,

   The Atera Team

   Chris Anderson supported this idea  ·  Sep 13, 2022

10. Timesheet report add links

    5 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Chris Anderson supported this idea  ·  Aug 19, 2022

11. Change customer on a ticket

    22 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Chris Anderson supported this idea  ·  Aug 19, 2022

12. Mobile Device Management

    2,309 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    Chris Anderson supported this idea  ·  Aug 19, 2022

13. Remove ticket creation timer

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    Chris Anderson shared this idea  ·  Aug 19, 2022

14. Customer Contact

    79 votes

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    6 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Chris Anderson supported this idea  ·  Aug 18, 2022

15. Project Ticket

    247 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Chris Anderson supported this idea  ·  Aug 18, 2022

16. Save Ticket View Mobile App

    12 votes

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    2 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Chris Anderson supported this idea  ·  Aug 18, 2022

17. Improve adding Manual Time Entries

    225 votes

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    59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Chris Anderson supported this idea  ·  Aug 18, 2022