Settings and activity

19 results found

1. New internal note alert

   23 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Chris Anderson supported this idea  ·  Feb 21, 2023

2. Approval process workflows

   38 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Anderson supported this idea  ·  Nov 1, 2022

3. Integration with UniFi Cloud

   978 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Chris Anderson supported this idea  ·  Nov 1, 2022

4. Documentation Management

   1,249 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Chris Anderson supported this idea  ·  Nov 1, 2022

5. Edit Ticket Notes

   247 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Anderson supported this idea  ·  Sep 13, 2022

6. Technician email alerts from internal notes

   23 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Chris Anderson supported this idea  ·  Sep 13, 2022

7. Assignee / Technician History as Internal Notes

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Anderson supported this idea  ·  Sep 13, 2022

8. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

   28 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Anderson supported this idea  ·  Sep 13, 2022

9. Mobile App Improvements

   736 votes

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   Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Chris Anderson supported this idea  ·  Sep 13, 2022

10. Atera Dark Mode

    1,752 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Anderson supported this idea  ·  Sep 13, 2022

11. Timesheet report add links

    5 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Chris Anderson supported this idea  ·  Aug 19, 2022

12. Change customer on a ticket

    20 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Chris Anderson supported this idea  ·  Aug 19, 2022

13. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Chris Anderson supported this idea  ·  Aug 19, 2022

14. Remove ticket creation timer

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    Chris Anderson shared this idea  ·  Aug 19, 2022

15. Customer Contact

    75 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Chris Anderson supported this idea  ·  Aug 18, 2022

16. Project Ticket

    240 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Chris Anderson supported this idea  ·  Aug 18, 2022

17. Print a Ticket

    124 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Chris Anderson supported this idea  ·  Aug 18, 2022

18. Save Ticket View Mobile App

    11 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Chris Anderson supported this idea  ·  Aug 18, 2022

19. "Warning" when resolving a ticket without adding time entry

    136 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Chris Anderson supported this idea  ·  Aug 18, 2022