Settings and activity

120 results found

1. Create ticket that is not visible to the client

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Uriel Sapir shared this idea  ·  Jan 18, 2024

2. Automatically send an email when computer is added to account by agent installation

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Jan 18, 2024

3. Agent page - Show Reboot Required

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Jan 18, 2024

4. Refer a friend - stop the pop up please

   5 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Jan 18, 2024

5. Customize sent from address for emails

   62 votes

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   8 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Jan 18, 2024

6. Ability to split out email into a new ticket

   38 votes

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   2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Dec 5, 2023

7. Ticket Reply Drafts

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Dec 5, 2023

8. Ticket email automation

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Dec 5, 2023

9. Silent Tickets - And Silent Replies - option to not email sent on reply

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Dec 5, 2023

10. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Dec 5, 2023

11. Print a Ticket

    127 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Dec 5, 2023

12. Schedule existing tickets

    175 votes

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    19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Dec 5, 2023

13. Add spell check in ticket input

    71 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Dec 5, 2023

14. Password Manager

    313 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Oct 11, 2023

15. Office license type

    469 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Oct 11, 2023

16. Send emails to users who aren't the requester

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Sep 26, 2023

17. Parent & Child ticket relations

    66 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Aug 8, 2023

18. Ticket Merging Details

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  May 26, 2023

19. Reply to tickets via email

    98 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  May 26, 2023

20. Simple Ticket Merging

    14 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  May 26, 2023