Settings and activity

89 results found

1. Network documentation and diagrams section

   87 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Jun 14, 2023

2. Security Awareness Training (SAT)

   31 votes

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   0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Jun 14, 2023

3. Include Webroot Antivirus Inactive in Threshold Item

   45 votes

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   0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Jun 14, 2023

4. Webroot license sync or storage in Atera

   77 votes

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   4 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Jun 14, 2023

5. Install Webroot when Agent next online

   32 votes

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   0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Jun 14, 2023

6. Add Webroot Functionality Inside Atera

   129 votes

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   3 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Jun 14, 2023

7. Activity Status "Awaiting on customer reply" should stop the SLA as well

   111 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Jun 14, 2023

8. Add spell check in ticket input

   71 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Jun 14, 2023

9. Bitwarden Integration

   62 votes

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   4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Jun 14, 2023

10. Allow More White Label Options

    438 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Jun 14, 2023

11. Schedule existing tickets

    175 votes

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    19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Jun 13, 2023

12. Ticket Checklist

    308 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Todd Mahoney supported this idea  ·  Jun 13, 2023

13. Print a Ticket

    128 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Jun 13, 2023

14. bulk ticket upload

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Todd Mahoney shared this idea  ·  Feb 9, 2023

15. automatic technician response

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Todd Mahoney shared this idea  ·  Jan 16, 2023

16. Network Discovery: Security Audit

    972 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Jan 6, 2023

17. Show when another engineer is in a ticket

    11 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Nov 23, 2022

18. Contacts delete

    29 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Nov 23, 2022

19. categorize contacts

    4 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Nov 23, 2022

20. Contacts management list

    11 votes

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    3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Nov 23, 2022