Settings and activity

156 results found

1. Create Custom Tags

   18 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

2. Automatically close tickets upon resolved alerts

   83 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

3. Project Ticket

   245 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

4. Show running processes (like patching and software deployment) in the Web Console - Device view

   15 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

5. Searchable and Reportable Custom Fields

   66 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

6. Choose number of devices to view per page

   173 votes

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   6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

7. Webroot license sync or storage in Atera

   77 votes

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   4 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

8. Add Webroot Functionality Inside Atera

   129 votes

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   3 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

9. Allow a customer contact to access to multiple devices using Work From Home feature.

   38 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

10. Allow multiple WFH users to remotely access a computer

    38 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

11. WFH enabled devices on Invoices

    35 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

12. "Work from Home" Simultaneous Dual-Monitor Support

    233 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

13. Recommended merging of tickets

    32 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

14. Option to create custom's view

    4 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

15. Ticket Origination Type

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

16. Help Desk Ticket Calendar

    22 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

17. Replying to a ticket with status update.

    11 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

18. New Ticket Actions

    29 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

19. Ticket Submissions Without Login

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Nov 12, 2021

20. Ticket Type - Tasks

    28 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Luke Slark | Tech B supported this idea  ·  Nov 12, 2021