Settings and activity

72 results found

1. Multiple devices per contact

   143 votes

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   21 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Planned  ·  Gil Givoni responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   You can also follow this in our Pubic Roadmap.

   Best regards,

   The Atera Team

   
   

   KaMIT IT supported this idea  ·  Feb 19, 2024

2. Improve adding Manual Time Entries

   219 votes

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   59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   KaMIT IT supported this idea  ·  Feb 19, 2024

3. BIOS update

   3 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   KaMIT IT supported this idea  ·  Feb 19, 2024

4. Email notification when agent is installed

   29 votes

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   4 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   KaMIT IT supported this idea  ·  Feb 19, 2024

5. Enhanced Time Tracking Functionality

   4 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   KaMIT IT shared this idea  ·  Feb 19, 2024

6. Microsoft Licensing integration

   198 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   KaMIT IT supported this idea  ·  Feb 17, 2024

7. Desktop notifications

   99 votes

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   3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   KaMIT IT supported this idea  ·  Sep 16, 2023

8. Number of Displays

   92 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   KaMIT IT supported this idea  ·  Sep 16, 2023

9. Reply to tickets via email

   99 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   KaMIT IT supported this idea  ·  Sep 16, 2023

10. regedit

    59 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    KaMIT IT supported this idea  ·  Sep 16, 2023

11. Customer Portal Should Include Assets

    68 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    KaMIT IT supported this idea  ·  Sep 16, 2023

12. Ability to assign a contact to multiple devices for work from home

    174 votes

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    9 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    KaMIT IT supported this idea  ·  Sep 16, 2023

13. Allow for customization of columns on ticketing screen

    353 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    KaMIT IT supported this idea  ·  Sep 16, 2023

14. Additional information on why a script failed

    99 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    KaMIT IT supported this idea  ·  Sep 16, 2023

15. Ubiquiti Integration

    958 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    KaMIT IT supported this idea  ·  Sep 16, 2023

16. Update Chocolatey Script to a newer version

    219 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    KaMIT IT supported this idea  ·  Sep 16, 2023

17. 3cx integration

    211 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    KaMIT IT supported this idea  ·  Sep 16, 2023

18. Splashtop SOS

    224 votes

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    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    KaMIT IT supported this idea  ·  Sep 16, 2023

19. Dark Mode

    1,909 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

20. Synology Active Backup Monitoring

    401 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    KaMIT IT supported this idea  ·  Sep 16, 2023