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15 results found

  1. customer monitoring portal

    18 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Jim Corkery supported this idea  · 

  2. customer update contacts

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Jim Corkery shared this idea  · 

  3. Can we can setup an alert notification when a new device is added to our account? We had rogue devices get installed and never knew

    24 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jim Corkery supported this idea  · 

  4. Notify when agent online

    36 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being

    reviewed by our product team. We

    ’

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

    Jim Corkery supported this idea  · 

  5. Notify when device is back online

    297 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jim Corkery supported this idea  · 

  6. Alert when an agent comes back online

    109 votes

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    4 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Jim Corkery supported this idea  · 

  7. categorize contacts

    4 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Jim Corkery supported this idea  · 

  8. customers portal devices tab

    9 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Jim Corkery supported this idea  · 

  9. WFH enabled devices on Invoices

    35 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jim Corkery supported this idea  · 

  10. When navigating Clients, navigating back a page should keep me on the same page of devices.

    3 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Jim Corkery supported this idea  · 

  11. Devices Tab

    100 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jim Corkery supported this idea  · 

  12. Automatic Refresh of Devices page

    27 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jim Corkery supported this idea  · 

  13. Choose number of devices to view per page

    171 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jim Corkery supported this idea  · 

  14. Integration with Direct messages systems

    831 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

  15. Improved Billing

    276 votes

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    Under Review  ·  51 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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