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  1. 171 votes

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    Aaron Elliott supported this idea  · 
  2. 38 votes

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    Aaron Elliott supported this idea  · 
  3. 137 votes

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    Aaron Elliott supported this idea  · 
  4. 36 votes

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    Aaron Elliott shared this idea  · 
  5. 7 votes

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    Aaron Elliott supported this idea  · 
  6. 12 votes

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    Aaron Elliott supported this idea  · 
  7. 867 votes

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    Aaron Elliott supported this idea  · 
  8. 1,252 votes

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    Aaron Elliott supported this idea  · 
  9. 740 votes

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    Aaron Elliott commented  · 

    Not being able to search a company's list of 300 devices for the one I need to remote into shows that the APP isn't meant to be used. The one feature it does provide--select a machine and remote control it, is frustrating to use when you have to scroll through all of the devices, which aren't even in alphabetical order.

    Also, the mobile app should have had tickets and time entries as it's priority from the beginning. That would be the single most important function of a RMM mobile app--entering time against a ticket.

    Aaron Elliott supported this idea  · 
  10. 387 votes

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    Aaron Elliott supported this idea  · 
  11. 46 votes

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    Aaron Elliott supported this idea  · 
  12. 75 votes

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    Aaron Elliott supported this idea  · 
  13. 179 votes

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    Aaron Elliott supported this idea  · 
  14. 60 votes

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    Aaron Elliott commented  · 

    On the flipside, we'd like to be able to disable that popup completely. One of our missed features from Kaseya is being able to remotely view a user's desktop without the user knowing. (requested a lot for troublesome employees)

  15. 310 votes

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    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Aaron Elliott supported this idea  · 
  16. 1,611 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Aaron Elliott supported this idea  · 
  17. 12 votes

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    Aaron Elliott commented  · 

    Lol. Everything should be 2fa, especially anything with SYSTEM level access to client data. There would be less gnarly stuff to deal with if 2fa were forced on more services.

    Can we downvote an idea?

  18. 31 votes

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    Aaron Elliott supported this idea  · 
  19. 12 votes

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    Aaron Elliott supported this idea  · 
  20. 128 votes

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    Aaron Elliott supported this idea  ·