Settings and activity
32 results found
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224 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Warwick Burns
supported this idea
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679 votes
An error occurred while saving the comment Warwick Burns
supported this idea
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155 votesWarwick Burns
supported this idea
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329 votes
An error occurred while saving the comment Warwick Burns
commented
PLEASE make the Mac Agent not require our account creds. The customer needs to be able to install the Mac Agent without needing our input. Both the terminal cmd and the agent installer for Mac both require account creds in order to successfully complete the installation and have it accessible. At least that's been our experience.
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1,194 votesWarwick Burns
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175 votes
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632 votes
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160 votes
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991 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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822 votes
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2,191 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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924 votes
On the right track, but needs the ability to complete basic ticket tasks like reassigning a ticket to a client (like from Unassigned to ACME, for example)