Settings and activity

15 results found

1. Force mobile optimized site to load in mobile browser.

   6 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Nerdbird Helpdesk supported this idea  ·  Apr 7, 2025

2. Mobile App Improvements

   738 votes

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   Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Nerdbird Helpdesk supported this idea  ·  Apr 7, 2025

3. Emails to other than the requester

   47 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Nerdbird Helpdesk supported this idea  ·  Apr 7, 2025

4. Reply to tickets via email

   97 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Nerdbird Helpdesk supported this idea  ·  Feb 22, 2023

5. Alert when agent uninstalled

   1,480 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Nerdbird Helpdesk supported this idea  ·  Feb 22, 2023

6. Work From Home - Branding on landing page

   63 votes

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   3 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Nerdbird Helpdesk supported this idea  ·  Feb 20, 2023

7. Ability to assign a contact to multiple devices for work from home

   170 votes

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   8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Nerdbird Helpdesk supported this idea  ·  Feb 20, 2023

8. Customer portal work from home link

   12 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Nerdbird Helpdesk shared this idea  ·  Feb 20, 2023

9. open an attachment rather than having to download each time.

   139 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Nerdbird Helpdesk supported this idea  ·  Sep 1, 2022

10. knowledge

    34 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Nerdbird Helpdesk supported this idea  ·  Sep 1, 2022

11. Allow multiple WFH users to remotely access a computer

    38 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Nerdbird Helpdesk supported this idea  ·  Nov 3, 2021

12. Send system information with Helpdesk Agent support tickets

    268 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Nerdbird Helpdesk supported this idea  ·  Nov 3, 2021

13. Documentation Management

    1,250 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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14. Improved Billing

    278 votes

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    51 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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15. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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