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13 results found

  1. Assign multiple technicians to a ticket

    413 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Rob Drury supported this idea  · 

  2. second technician

    20 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Rob Drury supported this idea  · 

  3. Ability for a tech to follow a ticket

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Rob Drury supported this idea  · 

  4. 1Password Integration

    71 votes

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    4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Rob Drury supported this idea  · 

  5. SNMP: MIB import instead of manual OID typing

    1,039 votes

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    28 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Rob Drury supported this idea  · 

  6. SSL Cert. Monitoring

    46 votes

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    12 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Rob Drury supported this idea  · 

  7. wiztree integration

    27 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Rob Drury supported this idea  · 

  8. Add directory statistics like WINDIRSTAT for disk space management.

    10 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Rob Drury supported this idea  · 

  9. Emails to other than the requester

    64 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Rob Drury supported this idea  · 

  10. Dark Mode

    1,916 votes

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    120 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Rob Drury supported this idea  · 

  11. Tabbed or Minimisable devices view / Powershell / SSH sessions

    5 votes

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    2 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Rob Drury commented  · 

    Hello Atera Team & Community
    I would like to propose being able to have multiple devices open in tabs similar to tickets. Currently, when in an ssh, terminal or powershell session, if I need to cross reference information from one device to another I have to have two Atera tabs open.

    Rob Drury supported this idea  · 

  12. Project Ticket

    246 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Rob Drury supported this idea  · 

  13. formatting code

    5 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Rob Drury supported this idea  ·