Settings and activity

864 results found

1. "Work from Home" Simultaneous Dual-Monitor Support

   235 votes

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   14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Lionel Marais supported this idea  ·  Oct 7, 2024

2. Monitored Agent "addon" for Synology

   221 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 7, 2024

3. Project Ticket

   247 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 7, 2024

4. Edit Ticket Notes

   252 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 7, 2024

5. Uninstall software installed by Chocolatey

   236 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 7, 2024

6. Send system information with Helpdesk Agent support tickets

   272 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 7, 2024

7. Improved Billing

   279 votes

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   52 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 7, 2024

8. Ticket Checklist

   316 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Lionel Marais supported this idea  ·  Oct 7, 2024

9. Search bar enhancements

   301 votes

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   18 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).

   You can also follow this in our Pubic Roadmap.

   Best regards,

   The Atera Team

   
   

   Lionel Marais supported this idea  ·  Oct 7, 2024

10. Multi-Site Support

    299 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

11. Ability to archive retired devices

    321 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Lionel Marais supported this idea  ·  Oct 7, 2024

12. Notify when device is back online

    384 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

13. Server and VM Monitoring and Managemen for AD

    325 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

14. Overall improvement of Patch Management

    343 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

15. Add Microsoft Defender integration

    363 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

16. Revamped Helpdesk Agent

    345 votes

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    57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

17. Install agent on Synology, QNAP or Raspberry Pi

    374 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

18. RAID Monitoring for servers

    381 votes

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    15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

19. Assign multiple technicians to a ticket

    414 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Lionel Marais supported this idea  ·  Oct 7, 2024

20. Veeam Backup Integration

    564 votes

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    20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    Thank you for helping us improve Atera!

    Lionel Marais supported this idea  ·  Oct 7, 2024