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886 results found

1. Integrate Whatsapp for messaging with client's on tickets would be great

   25 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 11, 2024

2. Technician email alerts from internal notes

   23 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

3. Active Directory Devices sync

   195 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Lionel Marais supported this idea  ·  Oct 7, 2024

4. 3cx integration

   203 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 7, 2024

5. "Work from Home" Simultaneous Dual-Monitor Support

   227 votes

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   14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Lionel Marais supported this idea  ·  Oct 7, 2024

6. Monitored Agent "addon" for Synology

   218 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Lionel Marais supported this idea  ·  Oct 7, 2024

7. Project Ticket

   231 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Lionel Marais supported this idea  ·  Oct 7, 2024

8. Edit Ticket Notes

   239 votes

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   25 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Lionel Marais supported this idea  ·  Oct 7, 2024

9. Uninstall software installed by Chocolatey

   228 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Lionel Marais supported this idea  ·  Oct 7, 2024

10. Send system information with Helpdesk Agent support tickets

    268 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

11. Improved Billing

    276 votes

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    Under Review  ·  51 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

12. Ticket Checklist

    285 votes

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    20 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

    
    

    If you'd like to discuss your needs, please schedule some time for a call here:

    https://yakov-atera.youcanbook.me/

    
    

    All the best,

    Yakov

    Lionel Marais supported this idea  ·  Oct 7, 2024

13. Search bar enhancements

    290 votes

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    Planned  ·  17 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

14. Multi-Site Support

    292 votes

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    Under Review  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

15. Ability to archive retired devices

    298 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Lionel Marais supported this idea  ·  Oct 7, 2024

16. Notify when device is back online

    297 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Lionel Marais supported this idea  ·  Oct 7, 2024

17. Server and VM Monitoring and Managemen for AD

    315 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Lionel Marais supported this idea  ·  Oct 7, 2024

18. Overall improvement of Patch Management

    324 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

19. Add Microsoft Defender integration

    334 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Lionel Marais supported this idea  ·  Oct 7, 2024

20. Revamped Helpdesk Agent

    338 votes

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    Under Review  ·  55 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024