Settings and activity

11 results found

1. Custom Ticket Fields view only

   4 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Christian Thieme shared this idea  ·  Jan 5, 2024

2. Meraki integration

   100 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Christian Thieme supported this idea  ·  Jan 5, 2024

3. Showing SLA also on Service Portal

   1 vote

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Christian Thieme shared this idea  ·  Jan 5, 2024

4. Add ability to remove technicians

   130 votes

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   7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Christian Thieme supported this idea  ·  Jan 5, 2024

5. MS Office Updates

   791 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Christian Thieme supported this idea  ·  Jan 5, 2024

6. SentinelOne Integration

   456 votes

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   32 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Christian Thieme supported this idea  ·  Jan 5, 2024

7. Alert when agent uninstalled

   1,498 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Christian Thieme supported this idea  ·  Jan 5, 2024

8. Password protect the Atera agent from end-user uninstalls

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   1,648 votes

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   31 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Christian Thieme supported this idea  ·  Jan 5, 2024

9. Office license type

   484 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Christian Thieme supported this idea  ·  Jan 5, 2024

10. Assign multiple technicians to a ticket

    417 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Christian Thieme supported this idea  ·  Jan 5, 2024

11. Free Dashboard Account

    967 votes

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    32 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Christian Thieme supported this idea  ·  Jan 5, 2024