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11 results found

  1. Custom Ticket Fields view only

    3 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Christian Thieme shared this idea  · 

  2. Meraki integration

    95 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Christian Thieme supported this idea  · 

  3. Showing SLA also on Service Portal

    1 vote

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Christian Thieme shared this idea  · 

  4. Add ability to remove technicians

    127 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Christian Thieme supported this idea  · 

  5. MS Office Updates

    767 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Christian Thieme supported this idea  · 

  6. SentinelOne Integration

    446 votes

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    30 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Christian Thieme supported this idea  · 

  7. Alert when agent uninstalled

    1,479 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Christian Thieme supported this idea  · 

  8. Password protect the Atera agent from end-user uninstalls

    1,607 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Christian Thieme supported this idea  · 

  9. Office license type

    464 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Christian Thieme supported this idea  · 

  10. Assign multiple technicians to a ticket

    401 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Christian Thieme supported this idea  · 

  11. Free Dashboard Account

    917 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Christian Thieme supported this idea  ·