Settings and activity

11 results found

1. alert when agent uninstalled

   1,316 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Sarek Watson supported this idea  ·  Dec 6, 2023

2. Ability to have a quick reply template automatically selected

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Sarek Watson shared this idea  ·  Dec 6, 2023

3. Improve Quick Reply Templates

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Dec 6, 2023

4. Edit Ticket Notes

   227 votes

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   24 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Sarek Watson supported this idea  ·  Dec 1, 2023

5. Technician email alerts from internal notes

   22 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Dec 1, 2023

6. New internal note alert

   15 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Dec 1, 2023

7. If a technician deletes time entries, need to see it on the activity log

   43 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Nov 30, 2023

8. Dark mode view for the agera app Android and IOS please

   57 votes

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   3 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Nov 30, 2023

9. Email technician when they have been @ tagged on an internal note of a ticket

   200 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Nov 30, 2023

10. Sentinel One Add On

    217 votes

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    13 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Sarek Watson supported this idea  ·  Nov 30, 2023

11. MS Office Updates

    581 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sarek Watson supported this idea  ·  Nov 30, 2023