Settings and activity

12 results found

1. Ability to delete jobs within "recent processes" inside of classic reports

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Sarek Watson shared this idea  ·  Jun 24, 2024

2. Alert when agent uninstalled

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Dec 6, 2023

3. Ability to have a quick reply template automatically selected

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Sarek Watson shared this idea  ·  Dec 6, 2023

4. Improve Quick Reply Templates

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Dec 6, 2023

5. Edit Ticket Notes

   250 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Dec 1, 2023

6. Technician email alerts from internal notes

   24 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Dec 1, 2023

7. New internal note alert

   23 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Dec 1, 2023

8. If a technician deletes time entries, need to see it on the activity log

   48 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Nov 30, 2023

9. Dark mode view for the agera app Android and IOS please

   94 votes

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   4 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Nov 30, 2023

10. Email technician when they have been @ tagged on an internal note of a ticket

    329 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Sarek Watson supported this idea  ·  Nov 30, 2023

11. SentinelOne Integration

    450 votes

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    31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Sarek Watson supported this idea  ·  Nov 30, 2023

12. MS Office Updates

    779 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Sarek Watson supported this idea  ·  Nov 30, 2023