Settings and activity

12 results found

1. Ability to delete jobs within "recent processes" inside of classic reports

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Sarek Watson shared this idea  ·  Jun 24, 2024

2. Alert when agent uninstalled

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Dec 6, 2023

3. Ability to have a quick reply template automatically selected

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Sarek Watson shared this idea  ·  Dec 6, 2023

4. Improve Quick Reply Templates

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Dec 6, 2023

5. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Dec 1, 2023

6. Technician email alerts from internal notes

   24 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Dec 1, 2023

7. New internal note alert

   23 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Dec 1, 2023

8. If a technician deletes time entries, need to see it on the activity log

   48 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Nov 30, 2023

9. Dark mode view for the agera app Android and IOS please

   92 votes

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   4 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Sarek Watson supported this idea  ·  Nov 30, 2023

10. Email technician when they have been @ tagged on an internal note of a ticket

    326 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Sarek Watson supported this idea  ·  Nov 30, 2023

11. SentinelOne Integration

    448 votes

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    31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Sarek Watson supported this idea  ·  Nov 30, 2023

12. MS Office Updates

    774 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sarek Watson supported this idea  ·  Nov 30, 2023