Settings and activity

12 results found

1. Email Encryption for all outgoing emails from Atera to Users via ticketing.

   12 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Jason Summerfield supported this idea  ·  Apr 9, 2024

2. Atera Back up

   64 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Jason Summerfield supported this idea  ·  Apr 9, 2024

3. Security Audit of Atera Platform

   81 votes

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   1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Jason Summerfield supported this idea  ·  Apr 9, 2024

4. Customer Portal - Allow 'main' contacts ability to see a simple list of their company's devices.

   16 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jason Summerfield supported this idea  ·  Apr 9, 2024

5. Customer Portal / Service portal suggested improvements (consolidated)

   166 votes

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   27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jason Summerfield supported this idea  ·  Apr 9, 2024

6. Allow CC for Tickets created from the Portal

   40 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jason Summerfield supported this idea  ·  Apr 9, 2024

7. Closed and Resolved Ticket on the Customer Portal

   54 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jason Summerfield supported this idea  ·  Apr 9, 2024

8. Password access in the portal

   43 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jason Summerfield supported this idea  ·  Apr 9, 2024

9. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   189 votes

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   30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Jason Summerfield commented  ·  Mar 13, 2024  ·  Edit…  ·  Delete…

   Any update on this review? We'd also benefit from the ability to form one-to-many links between Agents and Contacts as many of our customers have both an in office desktop and a remote laptop.

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   Jason Summerfield supported this idea  ·  Mar 7, 2024

10. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    802 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jason Summerfield supported this idea  ·  Dec 6, 2023

11. Password protect the Atera agent from end-user uninstalls

    1,618 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Jason Summerfield supported this idea  ·  Dec 6, 2023

12. Alert when agent uninstalled

    1,489 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Jason Summerfield supported this idea  ·  Dec 6, 2023