Settings and activity

12 results found

1. Email Encryption for all outgoing emails from Atera to Users via ticketing.

   12 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Jason Summerfield supported this idea  ·  Apr 9, 2024

2. Atera Back up

   64 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Jason Summerfield supported this idea  ·  Apr 9, 2024

3. Security Audit of Atera Platform

   81 votes

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   1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Jason Summerfield supported this idea  ·  Apr 9, 2024

4. Customer Portal - Allow 'main' contacts ability to see a simple list of their company's devices.

   16 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jason Summerfield supported this idea  ·  Apr 9, 2024

5. Customer Portal / Service portal suggested improvements (consolidated)

   166 votes

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   27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jason Summerfield supported this idea  ·  Apr 9, 2024

6. Allow CC for Tickets created from the Portal

   40 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jason Summerfield supported this idea  ·  Apr 9, 2024

7. Closed and Resolved Ticket on the Customer Portal

   54 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jason Summerfield supported this idea  ·  Apr 9, 2024

8. Password access in the portal

   43 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jason Summerfield supported this idea  ·  Apr 9, 2024

9. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   191 votes

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   31 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   You can also follow this in our Public Roadmap.

   Best regards,

   The Atera Team

   An error occurred while saving the comment
   Jason Summerfield commented  ·  Mar 13, 2024  ·  Edit…  ·  Delete…

   Any update on this review? We'd also benefit from the ability to form one-to-many links between Agents and Contacts as many of our customers have both an in office desktop and a remote laptop.

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   Jason Summerfield supported this idea  ·  Mar 7, 2024

10. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    811 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Jason Summerfield supported this idea  ·  Dec 6, 2023

11. Password protect the Atera agent from end-user uninstalls

    1,622 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Jason Summerfield supported this idea  ·  Dec 6, 2023

12. Alert when agent uninstalled

    1,493 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Jason Summerfield supported this idea  ·  Dec 6, 2023