Settings and activity

154 results found

1. Search device notes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 11, 2023

2. SNMP ODI MATH OPERATION

   4 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 11, 2023

3. Automatically Enable 'Availability Monitoring' for newly installed agents

   4 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Stephen Schillinger commented  ·  Aug 11, 2023  ·  Edit…  ·  Delete…

   If this is added, I would like it available as a choice of default, but not the *New* default.
   I personally don't want it enabled for my system.

   Save Submitting...

4. Allow Code in the Knowledge Base

   2 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Stephen Schillinger shared this idea  ·  Aug 11, 2023

5. Better structure to the KB

   8 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 11, 2023

6. Ticket Checklist

   278 votes

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   17 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

   
   

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best,

   Yakov

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   Stephen Schillinger commented  ·  Aug 11, 2023  ·  Edit…  ·  Delete…

   I personally wouldn't even be looking for anything that was too fancy. Just a Drop-down of customizable lists, and simple check-boxes to visually note when one of the tasks was completed.

   For example, a new user setup would be:
   Create AD account
   License email account
   Provide passwords to the user
   ...

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   Stephen Schillinger supported this idea  ·  Aug 10, 2023

7. Scripting tool to open/manage/close ticket

   3 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Stephen Schillinger commented  ·  Aug 10, 2023  ·  Edit…  ·  Delete…

   This is a huge feature hole imo. We should be able to open tickets from scripts natively as a basic feature.

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   Stephen Schillinger supported this idea  ·  Aug 10, 2023

8. Add API user to the activity logs in Atera so we can track what's been done by API

   7 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 10, 2023

9. Increased API functionality

   20 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 10, 2023

10. API Key - restrict by IP or FQDN

    6 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 10, 2023

11. API security

    17 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 10, 2023

12. Have separate Read and Read/Write API Keys

    26 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 10, 2023

13. stop script

    7 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 10, 2023

14. API Create Ticket from AgentID

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Stephen Schillinger shared this idea  ·  Aug 10, 2023

15. Ability to select Source = API for ticket automations

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 10, 2023

16. Add time to a ticket via API

    4 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 10, 2023

17. We need a feature of API – getting a list of installed applications per agent.

    7 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 10, 2023

18. Add AV/Spyware/Firewall Status to Agent API

    17 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stephen Schillinger supported this idea  ·  Aug 10, 2023

19. Add the ability to see if the User's Helpdesk Agent is "Enabled" or not

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Stephen Schillinger shared this idea  ·  Aug 10, 2023

20. White label agent name

    160 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stephen Schillinger supported this idea  ·  Aug 10, 2023