Settings and activity

160 results found

1. Allow for customization of columns on ticketing screen

   351 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 30, 2023

2. Password Manager

   317 votes

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   5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 29, 2023

3. Allow More White Label Options

   438 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 29, 2023

4. Exclude certain IP addresses from scan

   20 votes

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   1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 14, 2023

5. Scheduled automation on next start-up in case of failure

   2 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 14, 2023

6. Improve adding Manual Time Entries

   218 votes

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   59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Stephen Schillinger commented  ·  Aug 14, 2023  ·  Edit…  ·  Delete…

   We should be able to post multimedia in the ticket timers, or be able to add time via a discussion.

   It is very handy to be able to post pictures in the time entries, and to be able to add time to a note.

   Please add either or both.

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   Stephen Schillinger supported this idea  ·  Aug 14, 2023

7. Let us choose which endpoints are excempt from Remote Access (AnyDesk) deployment

   8 votes

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   2 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 11, 2023

8. 2FA Using FIDO Security Keys

   19 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 11, 2023

9. Software Inventory to show End of Life software

   11 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 11, 2023

10. protect sensitive areas

    6 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 11, 2023

11. Technician Roles to be more specific define

    26 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 11, 2023

12. Search device notes

    6 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 11, 2023

13. Automatically Enable 'Availability Monitoring' for newly installed agents

    4 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Stephen Schillinger commented  ·  Aug 11, 2023  ·  Edit…  ·  Delete…

    If this is added, I would like it available as a choice of default, but not the *New* default.
    I personally don't want it enabled for my system.

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14. Allow Code in the Knowledge Base

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Stephen Schillinger shared this idea  ·  Aug 11, 2023

15. Better structure to the KB

    9 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 11, 2023

16. Ticket Checklist

    310 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

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    Stephen Schillinger commented  ·  Aug 11, 2023  ·  Edit…  ·  Delete…

    I personally wouldn't even be looking for anything that was too fancy. Just a Drop-down of customizable lists, and simple check-boxes to visually note when one of the tasks was completed.

    For example, a new user setup would be:
    Create AD account
    License email account
    Provide passwords to the user
    ...

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    Stephen Schillinger supported this idea  ·  Aug 10, 2023

17. Scripting tool to open/manage/close ticket

    3 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Stephen Schillinger commented  ·  Aug 10, 2023  ·  Edit…  ·  Delete…

    This is a huge feature hole imo. We should be able to open tickets from scripts natively as a basic feature.

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    Stephen Schillinger supported this idea  ·  Aug 10, 2023

18. Add API user to the activity logs in Atera so we can track what's been done by API

    9 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 10, 2023

19. Increased API functionality

    27 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 10, 2023

20. API Key Manager / API Security / Expanding capabilities / OpenAPI compliance

    124 votes

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    32 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    [For major features only–] You can also follow this in our Pubic Roadmap.

    Best regards,

    The Atera Team

    
    

    Stephen Schillinger supported this idea  ·  Aug 10, 2023
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    Stephen Schillinger commented  ·  Aug 4, 2023  ·  Edit…  ·  Delete…

    I would also like to see this.
    Seems like a no brainer security feature that all of the other players have.

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