Settings and activity

156 results found

1. Allow More White Label Options

   439 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 29, 2023

2. Exclude certain IP addresses from scan

   21 votes

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   1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 14, 2023

3. Scheduled automation on next start-up in case of failure

   2 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 14, 2023

4. Improve adding Manual Time Entries

   227 votes

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   59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Stephen Schillinger commented  ·  Aug 14, 2023  ·  Edit…  ·  Delete…

   We should be able to post multimedia in the ticket timers, or be able to add time via a discussion.

   It is very handy to be able to post pictures in the time entries, and to be able to add time to a note.

   Please add either or both.

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   Stephen Schillinger supported this idea  ·  Aug 14, 2023

5. Let us choose which endpoints are excempt from Remote Access (AnyDesk) deployment

   9 votes

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   2 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 11, 2023

6. 2FA Using FIDO Security Keys

   19 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 11, 2023

7. Software Inventory to show End of Life software

   11 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 11, 2023

8. protect sensitive areas

   6 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 11, 2023

9. Technician Roles to be more specific define

   26 votes

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   1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Stephen Schillinger supported this idea  ·  Aug 11, 2023

10. Search device notes

    6 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 11, 2023

11. Automatically Enable 'Availability Monitoring' for newly installed agents

    4 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Stephen Schillinger commented  ·  Aug 11, 2023  ·  Edit…  ·  Delete…

    If this is added, I would like it available as a choice of default, but not the *New* default.
    I personally don't want it enabled for my system.

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12. Allow Code in the Knowledge Base

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Stephen Schillinger shared this idea  ·  Aug 11, 2023

13. Better structure to the KB

    9 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 11, 2023

14. Ticket Checklist

    320 votes

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    23 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

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    Stephen Schillinger commented  ·  Aug 11, 2023  ·  Edit…  ·  Delete…

    I personally wouldn't even be looking for anything that was too fancy. Just a Drop-down of customizable lists, and simple check-boxes to visually note when one of the tasks was completed.

    For example, a new user setup would be:
    Create AD account
    License email account
    Provide passwords to the user
    ...

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    Stephen Schillinger supported this idea  ·  Aug 10, 2023

15. Scripting tool to open/manage/close ticket

    3 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Stephen Schillinger commented  ·  Aug 10, 2023  ·  Edit…  ·  Delete…

    This is a huge feature hole imo. We should be able to open tickets from scripts natively as a basic feature.

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    Stephen Schillinger supported this idea  ·  Aug 10, 2023

16. Add API user to the activity logs in Atera so we can track what's been done by API

    9 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 10, 2023

17. Increased API functionality

    30 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 10, 2023

18. Have separate Read and Read/Write API Keys

    33 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 10, 2023

19. stop script

    7 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Stephen Schillinger supported this idea  ·  Aug 10, 2023

20. API Create Ticket from AgentID

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Stephen Schillinger shared this idea  ·  Aug 10, 2023