Settings and activity

97 results found

1. PC wipe

   6 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Feb 28, 2024

2. **Remotely Wipe Devices**

   41 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Feb 28, 2024

3. Realtime location on device integration with google maps

   6 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Feb 28, 2024

4. Laptops report their GPS location to track where inventory is.

   14 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Feb 28, 2024

5. Map and GEO-Location integration with Remote Wipe.

   16 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Feb 28, 2024

6. GEO Location

   7 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Feb 28, 2024

7. Auto-assign tickets with initial reply

   61 votes

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   14 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Adam Rothenberg supported this idea  ·  Jan 10, 2024

8. ticket notes

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Jan 10, 2024

9. Allow for customization of columns on ticketing screen

   290 votes

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   39 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Jan 10, 2024

10. better ticket overview on dashboard

    2 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Jan 10, 2024

11. Ticketing Dashboard for display

    22 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Jan 10, 2024

12. Chat feature from the mobile app.

    67 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Adam Rothenberg supported this idea  ·  Oct 27, 2023

13. Chat availability hours

    77 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Oct 27, 2023

14. chat

    16 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Oct 27, 2023

15. chat

    45 votes

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    4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Adam Rothenberg supported this idea  ·  Oct 27, 2023

16. Igniore alert

    11 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Oct 16, 2023

17. Ticket Created Audio Alert

    14 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Oct 16, 2023

18. Live screenshot of device to see user activity

    369 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Adam Rothenberg supported this idea  ·  Sep 12, 2023

19. Ability to assign a contact to multiple devices for work from home

    166 votes

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    8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Adam Rothenberg supported this idea  ·  Sep 12, 2023

20. Battery Health Report

    261 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Adam Rothenberg supported this idea  ·  Sep 12, 2023