Settings and activity

96 results found

1. PC wipe

   6 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Feb 28, 2024

2. **Remotely Wipe Devices**

   47 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Feb 28, 2024

3. Realtime location on device integration with google maps

   6 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Feb 28, 2024

4. Laptops report their GPS location to track where inventory is.

   14 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Feb 28, 2024

5. Map and GEO-Location integration with Remote Wipe.

   16 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Feb 28, 2024

6. GEO Location

   7 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Feb 28, 2024

7. Auto-assign tickets with initial reply

   64 votes

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   14 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Jan 10, 2024

8. ticket notes

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Jan 10, 2024

9. Allow for customization of columns on ticketing screen

   351 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Adam Rothenberg supported this idea  ·  Jan 10, 2024

10. better ticket overview on dashboard

    2 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Jan 10, 2024

11. Ticketing Dashboard for display

    30 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Jan 10, 2024

12. Chat feature from the mobile app.

    70 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Oct 27, 2023

13. Chat availability hours

    79 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Oct 27, 2023

14. chat

    16 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Oct 27, 2023

15. Igniore alert

    11 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Oct 16, 2023

16. Ticket Created Audio Alert

    14 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Oct 16, 2023

17. Live screenshot of device to see user activity

    429 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Adam Rothenberg supported this idea  ·  Sep 12, 2023

18. Ability to assign a contact to multiple devices for work from home

    173 votes

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    8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Sep 12, 2023

19. Battery Health Report

    273 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Sep 12, 2023

20. Free Dashboard Account

    949 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Adam Rothenberg supported this idea  ·  Sep 12, 2023