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  1. 1,679 votes

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    Pontica Admin Team supported this idea  · 
  2. 15 votes

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  3. 8 votes

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  4. 29 votes

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  5. 100 votes

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  6. 259 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Pontica Admin Team commented  · 

    Would be a great "from the shelf" feature.
    As a workaround you can do that with a scheduled powershell in Atera.

    Pontica Admin Team supported this idea  · 
  7. 364 votes

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    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

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  8. 4 votes

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    Pontica Admin Team commented  · 

    Fully agree with this one.
    There are many actions that require per department filtering and not having it feeded from Azure is a problem.

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  9. 12 votes

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  10. 15 votes

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  11. 1 vote

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    Pontica Admin Team commented  · 

    Current assignment behaviour of the tickets-from-alerts causes offset of reports and statistics.
    If you have auto survey function, it will spam surveys to "the first contact from a site" when you resolve the ticket.

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  12. 4 votes

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  13. 11 votes

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  14. 31 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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  15. 6 votes

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  16. 383 votes

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    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Pontica Admin Team supported this idea  · 
  17. 60 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Pontica Admin Team supported this idea  · 
  18. 47 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Pontica Admin Team supported this idea  ·