Settings and activity

13 results found

1. Activity Status "Awaiting on customer reply" should stop the SLA as well

   111 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Patrick Ogle supported this idea  ·  Aug 2, 2023

2. Ability to assign a contact to multiple devices for work from home

   173 votes

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   8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Patrick Ogle supported this idea  ·  Aug 2, 2023

3. Password protect the Atera agent from end-user uninstalls

   1,615 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Patrick Ogle supported this idea  ·  Aug 2, 2023

4. Allow for customization of columns on ticketing screen

   351 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Patrick Ogle supported this idea  ·  Aug 2, 2023

5. Integration with UniFi Cloud

   995 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Patrick Ogle supported this idea  ·  Aug 2, 2023

6. Password Manager

   317 votes

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   5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Patrick Ogle supported this idea  ·  Aug 2, 2023

7. Battery Health Report

   273 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Patrick Ogle supported this idea  ·  Aug 2, 2023

8. Dark Mode

   1,899 votes

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   118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

9. Alert when agent uninstalled

   1,487 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Patrick Ogle supported this idea  ·  Aug 2, 2023

10. Salesforce Integration in Ticketing and Customer Relations

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Patrick Ogle shared this idea  ·  Aug 2, 2023

11. connect multiple 3rd party accounts for the same app

    1 vote

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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    Patrick Ogle shared this idea  ·  Jul 25, 2023

12. Local Active Directory Integration

    45 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Patrick Ogle shared this idea  ·  Jul 18, 2023

13. Active Directory Devices sync

    208 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Patrick Ogle supported this idea  ·  Jul 18, 2023