Settings and activity

13 results found

1. Activity Status "Awaiting on customer reply" should stop the SLA as well

   104 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Patrick Ogle supported this idea  ·  Aug 2, 2023

2. Ability to assign a contact to multiple devices for work from home

   170 votes

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   8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Patrick Ogle supported this idea  ·  Aug 2, 2023

3. Password protect the Atera agent from end-user uninstalls

   1,607 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Patrick Ogle supported this idea  ·  Aug 2, 2023

4. Allow for customization of columns on ticketing screen

   336 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Patrick Ogle supported this idea  ·  Aug 2, 2023

5. Integration with UniFi Cloud

   978 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Patrick Ogle supported this idea  ·  Aug 2, 2023

6. Password Manager

   310 votes

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   5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Patrick Ogle supported this idea  ·  Aug 2, 2023

7. Battery Health Report

   271 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Patrick Ogle supported this idea  ·  Aug 2, 2023

8. Atera Dark Mode

   1,754 votes

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   106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Patrick Ogle supported this idea  ·  Aug 2, 2023

9. Alert when agent uninstalled

   1,480 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Patrick Ogle supported this idea  ·  Aug 2, 2023

10. Salesforce Integration in Ticketing and Customer Relations

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Patrick Ogle shared this idea  ·  Aug 2, 2023

11. connect multiple 3rd party accounts for the same app

    1 vote

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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    Patrick Ogle shared this idea  ·  Jul 25, 2023

12. Local Active Directory Integration

    43 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Patrick Ogle shared this idea  ·  Jul 18, 2023

13. Active Directory Devices sync

    200 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Patrick Ogle supported this idea  ·  Jul 18, 2023