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34 results found

  1. Closed and Resolved Ticket on the Customer Portal

    51 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dennis Schraa | Digisens supported this idea  · 

  2. Search inside single Knowledgebase Category

    7 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Dennis Schraa | Digisens supported this idea  · 

  3. Allow customers to view/export timesheets from the customer portal

    7 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Dennis Schraa | Digisens supported this idea  · 

  4. Adding Notes - Documentation

    87 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Dennis Schraa | Digisens supported this idea  · 

  5. White label mobile app for your customers

    375 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Dennis Schraa | Digisens supported this idea  · 

  6. knowledge

    29 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Dennis Schraa | Digisens supported this idea  · 

  7. hide the billing tab for employers

    2 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Dennis Schraa | Digisens shared this idea  · 

  8. Ability to bill time entries rather than entire ticket

    26 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Dennis Schraa | Digisens supported this idea  · 

  9. Search inside knowledge base on category

    16 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Dennis Schraa | Digisens supported this idea  · 
    Dennis Schraa | Digisens shared this idea  · 

  10. Office 365 Integration

    1,541 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Dennis Schraa | Digisens supported this idea  · 

  11. Documentation Management

    1,224 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Dennis Schraa | Digisens commented  · 

    We would love this. Everything is now in onenote with password protection.. Would love to implement it in Atera. It is also a good thing for Atera self.. As that we as customer are more and more implemented to the system

    Dennis Schraa | Digisens supported this idea  · 

  12. Password protect the Atera agent from end-user uninstalls

    1,578 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Dennis Schraa | Digisens supported this idea  · 

  13. Change the default language of the customerportal

    7 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Dennis Schraa | Digisens shared this idea  · 

  14. Mobile Device Management

    2,247 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Dennis Schraa | Digisens supported this idea  · 
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