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56 results found

  1. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    186 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Gabriele Dal Toe' supported this idea  · 

  2. Remote Support from Linux

    148 votes

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    11 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Gabriele Dal Toe' supported this idea  · 

  3. Add Microsoft Defender integration

    349 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Gabriele Dal Toe' supported this idea  · 

  4. Alert when agent uninstalled

    1,483 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Gabriele Dal Toe' supported this idea  · 

  5. Granular User Permissions (Client Folder for example)

    45 votes

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    3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Gabriele Dal Toe' supported this idea  · 

  6. Patch Management & Customer Folder Applied To

    3 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Gabriele Dal Toe' supported this idea  · 

  7. Folder Automation

    12 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Gabriele Dal Toe' supported this idea  · 

  8. Password Manager

    313 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Gabriele Dal Toe' supported this idea  · 

  9. Pass parameter/variable to auto-healing script

    28 votes

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    3 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Gabriele Dal Toe' commented  · 

    it would also be useful to set a default value to the variable, so that it can be changed before running, for example, a script

    Gabriele Dal Toe' supported this idea  · 

  10. WMI Queries/ PowerShell Output

    19 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Gabriele Dal Toe' supported this idea  · 

  11. Password Protect Custom Field

    11 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Gabriele Dal Toe' supported this idea  · 

  12. Shared Threshold Library

    167 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Gabriele Dal Toe' supported this idea  · 

  13. Clone scheduled ticket

    25 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Gabriele Dal Toe' supported this idea  · 

  14. Integration with supremo

    7 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Gabriele Dal Toe' supported this idea  · 
    An error occurred while saving the comment
    Gabriele Dal Toe' commented  · 

    Hello ConnectionID number to connect to Remote Machine is found into:
    HKLM:\SOFTWARE\WOW6432Node\Supremo\ClientID

    With: supremocontro.exe <ConnectionID> <Password> I should connect to remote PC

    Is there any way to use, for example, a Custom Field in which to store the ConnectionID?
    Or better: can I write to a Custom Filed via PowerShell script into device in which it is executed?

  15. The ability to have several sites for one customer

    106 votes

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    8 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Gabriele Dal Toe' supported this idea  · 

  16. Office license type

    468 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Gabriele Dal Toe' supported this idea  · 
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