Settings and activity
9 results found
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336 votes
Emiliano Tuccio
supported this idea
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780 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Emiliano Tuccio
supported this idea
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799 votes
Emiliano Tuccio
supported this idea
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972 votes
Emiliano Tuccio
supported this idea
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1,585 votes
Emiliano Tuccio
supported this idea
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6 votes
Emiliano Tuccio
supported this idea
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4 votes
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Emiliano Tuccio
supported this idea
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15 votes
Emiliano Tuccio
shared this idea
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9 votes
Emiliano Tuccio
supported this idea
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Create a way to assign a contract rate to a technician. So when the ticket is processed the rate is assigned by a technician level
In example we have tree technician level and we need a possibilities to auto chose the rate applied to the ticket resolution based on the person that processing it