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  1. 336 votes

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    Emiliano Tuccio supported this idea  · 
  2. 780 votes

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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Emiliano Tuccio supported this idea  · 
  3. 799 votes

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    Emiliano Tuccio supported this idea  · 
  4. 972 votes

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    Emiliano Tuccio supported this idea  · 
  5. 1,585 votes

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    Emiliano Tuccio supported this idea  · 
  6. 6 votes

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    Emiliano Tuccio supported this idea  · 
  7. 4 votes

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    An error occurred while saving the comment
    Emiliano Tuccio commented  · 

    Create a way to assign a contract rate to a technician. So when the ticket is processed the rate is assigned by a technician level
    In example we have tree technician level and we need a possibilities to auto chose the rate applied to the ticket resolution based on the person that processing it

    Emiliano Tuccio supported this idea  · 
  8. 15 votes

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    Emiliano Tuccio shared this idea  · 
  9. 9 votes

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    Emiliano Tuccio supported this idea  ·