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16 results found

  1. Customer Portal / Service portal suggested improvements (consolidated)

    166 votes

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    27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    alvern alvern commented  · 

    More options to customise or brand customer portal. Backgrounds, colours, advertising

    alvern alvern supported this idea  · 

  2. Project Management Tool

    138 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    alvern alvern commented  · 

    Ability to have a section on Project management, track project stages

    alvern alvern supported this idea  · 

  3. Custom email alerts to customer/contacts

    6 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    alvern alvern shared this idea  · 

  4. Sales/Billing

    3 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    alvern alvern shared this idea  · 

  5. job card

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    alvern alvern supported this idea  · 

  6. New internal note alert

    23 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    alvern alvern supported this idea  · 

  7. Please tie Asset to Ticket. For example I want to see if an asset (printer) is causing alot of ticket

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    alvern alvern supported this idea  · 

  8. Invoice - design/layout of "report/form" - some layouts to choose from

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    alvern alvern supported this idea  · 

  9. Sophos Integration

    665 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    alvern alvern supported this idea  · 

  10. Battery Health Report

    273 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    alvern alvern supported this idea  · 

  11. Documentation Management

    1,256 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    alvern alvern supported this idea  · 

  12. Office 365 Integration

    1,587 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    alvern alvern supported this idea  · 

  13. Improved Customized Dashboard

    1,565 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    alvern alvern supported this idea  · 

  14. Password protect the Atera agent from end-user uninstalls

    1,618 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    alvern alvern supported this idea  · 

  15. Mobile Device Management

    2,305 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    alvern alvern supported this idea  · 

  16. Allow More White Label Options

    438 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    alvern alvern supported this idea  ·