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15 results found

  1. Customer Portal / Service portal suggested improvements (consolidated)

    167 votes

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    27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    alvern alvern commented  · 

    More options to customise or brand customer portal. Backgrounds, colours, advertising

    alvern alvern supported this idea  · 

  2. Project Management Tool

    141 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    alvern alvern commented  · 

    Ability to have a section on Project management, track project stages

    alvern alvern supported this idea  · 

  3. Custom email alerts to customer/contacts

    6 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    alvern alvern shared this idea  · 

  4. Sales/Billing

    3 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    alvern alvern shared this idea  · 

  5. job card

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    alvern alvern supported this idea  · 

  6. Please tie Asset to Ticket. For example I want to see if an asset (printer) is causing alot of ticket

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    alvern alvern supported this idea  · 

  7. Invoice - design/layout of "report/form" - some layouts to choose from

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    alvern alvern supported this idea  · 

  8. Sophos Integration

    669 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    alvern alvern supported this idea  · 

  9. Battery Health Report

    274 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    alvern alvern supported this idea  · 

  10. Documentation Management

    1,262 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    alvern alvern supported this idea  · 

  11. Office 365 Integration

    1,593 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    alvern alvern supported this idea  · 

  12. Improved Customized Dashboard

    1,574 votes

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    52 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    alvern alvern supported this idea  · 

  13. Password protect the Atera agent from end-user uninstalls

    1,631 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    alvern alvern supported this idea  · 

  14. Mobile Device Management

    2,316 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

    alvern alvern supported this idea  · 

  15. Allow More White Label Options

    439 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    alvern alvern supported this idea  ·