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Settings and activity

60 results found

  1. If a technician deletes time entries, need to see it on the activity log

    47 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    Jonas Benthin Saxild supported this idea  · 

  2. Activity Status "Awaiting on customer reply" should stop the SLA as well

    104 votes
    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Jonas Benthin Saxild supported this idea  · 

  3. Ability to assign a contact to multiple devices for work from home

    169 votes
    8 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
    How important is this to you?
    Jonas Benthin Saxild supported this idea  · 

  4. Ubiquiti Integration

    907 votes
    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Jonas Benthin Saxild supported this idea  · 

  5. Splashtop SOS

    218 votes
    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Jonas Benthin Saxild supported this idea  · 

  6. Veam

    201 votes
    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Jonas Benthin Saxild supported this idea  · 

  7. Free Dashboard Account

    905 votes
    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
    How important is this to you?
    Jonas Benthin Saxild supported this idea  · 

  8. Pause alerts during patching window (set devices into maintenance mode)

    85 votes
    10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jonas Benthin Saxild supported this idea  · 

  9. Revamped Helpdesk Agent

    339 votes
    Under Review  ·  56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jonas Benthin Saxild commented  · 

    a way to track services on a machine / server and receive alerts on email, notification on phone app and a ticket, immediatly. also the same alerts if a machine or server is no longer online.

    Jonas Benthin Saxild supported this idea  · 

  10. Integration with UniFi Cloud

    968 votes
    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jonas Benthin Saxild supported this idea  · 

  11. Mobile App Improvements

    725 votes
    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
    How important is this to you?
    Jonas Benthin Saxild supported this idea  · 

  12. Integration with Direct messages systems

    837 votes
    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    Jonas Benthin Saxild supported this idea  · 

  13. Office 365 Integration

    1,561 votes
    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Jonas Benthin Saxild supported this idea  · 

  14. Password protect the Atera agent from end-user uninstalls

    1,597 votes
    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
    How important is this to you?
    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Jonas Benthin Saxild supported this idea  · 

  15. Ability to include Custom Fields in Reports.

    82 votes
    4 comments  ·  Ideas and Feedback » Reports  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being

    reviewed by our product team. We

    ’

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

    Jonas Benthin Saxild supported this idea  · 

  16. Warranty Report

    40 votes
    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?
    Jonas Benthin Saxild supported this idea  · 

  17. Add monitoring events, services, process

    39 votes
    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Jonas Benthin Saxild commented  · 

    Detecting all services on fx a server and selecting critical services to monitor and alert the Tech should the service stop. it would also be nice if an alert could be sent as soon as a server start shutting down.

    Jonas Benthin Saxild supported this idea  · 

  18. Improved Customized Dashboard

    1,553 votes
    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
    How important is this to you?
    Jonas Benthin Saxild supported this idea  · 

  19. Mobile Device Management

    2,279 votes
    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Jonas Benthin Saxild supported this idea  · 

  20. Alert when agent uninstalled

    1,470 votes
    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
    How important is this to you?
    Jonas Benthin Saxild supported this idea  · 
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