Settings and activity

16 results found

1. Search for Technician to get ID for ticket creation and updates

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Edit…  ·  Delete…  ·  Admin →
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   Jacob Milne shared this idea  ·  Nov 22, 2023

2. Add AV/Spyware/Firewall Status to Agent API

   18 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Jacob Milne supported this idea  ·  Nov 4, 2023

3. Increased API functionality

   26 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Jacob Milne supported this idea  ·  Nov 4, 2023

4. Need a report to tell me which devices for a customer are eligable for Windows 11

   424 votes

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   18 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Jacob Milne supported this idea  ·  Nov 4, 2023

5. Alert when agent uninstalled

   1,487 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Jacob Milne supported this idea  ·  Nov 4, 2023

6. Asset to Location Assignment by IP

   11 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jacob Milne supported this idea  ·  Oct 23, 2023

7. be able to change font size

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jacob Milne supported this idea  ·  Oct 23, 2023

8. Font and Character Attributes

   4 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jacob Milne shared this idea  ·  Oct 23, 2023

9. Choose colour of internal notes and replies

   11 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jacob Milne supported this idea  ·  Oct 23, 2023

10. hide things not in my subscription

    15 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Jacob Milne supported this idea  ·  Oct 23, 2023

11. PDF Preview Window

    172 votes

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    10 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Jacob Milne supported this idea  ·  Oct 23, 2023

12. Dark Mode

    1,897 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Jacob Milne supported this idea  ·  Oct 23, 2023

13. Desktop notifications

    99 votes

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    3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Jacob Milne supported this idea  ·  Oct 23, 2023

14. Allow for customization of columns on ticketing screen

    351 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jacob Milne supported this idea  ·  Sep 29, 2023

15. Ticket Checklist

    307 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Jacob Milne supported this idea  ·  Oct 11, 2022

16. Assign multiple technicians to a ticket

    407 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jacob Milne supported this idea  ·  Oct 11, 2022