Settings and activity

16 results found

1. Search for Technician to get ID for ticket creation and updates

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Edit…  ·  Delete…  ·  Admin →
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   Jacob Milne shared this idea  ·  Nov 22, 2023

2. Add AV/Spyware/Firewall Status to Agent API

   18 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Jacob Milne supported this idea  ·  Nov 4, 2023

3. Increased API functionality

   25 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Jacob Milne supported this idea  ·  Nov 4, 2023

4. Report to show computers that do not meet the requirements for Windows 11

   397 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

   Jacob Milne supported this idea  ·  Nov 4, 2023

5. Alert when agent uninstalled

   1,479 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Jacob Milne supported this idea  ·  Nov 4, 2023

6. Asset to Location Assignment by IP

   11 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jacob Milne supported this idea  ·  Oct 23, 2023

7. be able to change font size

   10 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Jacob Milne supported this idea  ·  Oct 23, 2023

8. Font and Character Attributes

   4 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jacob Milne shared this idea  ·  Oct 23, 2023

9. Choose colour of internal notes and replies

   11 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jacob Milne supported this idea  ·  Oct 23, 2023

10. hide things not in my subscription

    14 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Jacob Milne supported this idea  ·  Oct 23, 2023

11. Inline picture viewer

    7 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Jacob Milne supported this idea  ·  Oct 23, 2023

12. Atera Dark Mode

    1,751 votes

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    Under Review  ·  103 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Jacob Milne supported this idea  ·  Oct 23, 2023

13. Desktop notifications

    97 votes

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    3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Jacob Milne supported this idea  ·  Oct 23, 2023

14. Allow for customization of columns on ticketing screen

    334 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jacob Milne supported this idea  ·  Sep 29, 2023

15. Ticket Checklist

    296 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

    
    

    If you'd like to discuss your needs, please schedule some time for a call here:

    https://yakov-atera.youcanbook.me/

    
    

    All the best,

    Yakov

    Jacob Milne supported this idea  ·  Oct 11, 2022

16. Assign multiple technicians to a ticket

    401 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.

    
    

    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.

    
    

    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call
    

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.

    
    

    All the best,

    Yakov

    Jacob Milne supported this idea  ·  Oct 11, 2022