Settings and activity

83 results found

1. Employee Onboarding/Offboarding Feature

   825 votes

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   Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Sep 15, 2022

2. Automatically Create a Package for a new company in Bitdefender

   13 votes

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   0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Sep 15, 2022

3. Automatically Sync, Create, Delete Companies in Bitdefender

   13 votes

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   0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Sep 15, 2022

4. Dashboard view to show what computers have a healthy or unhealthy bitdefender install

   45 votes

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   0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Sep 15, 2022

5. Deeper Integration

   21 votes

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   0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hi! 

   I would be happy to meet for a few minutes so I could learn what will make your job easier with this feature.

   Thank you, you can book here:https://shacharr.youcanbook.me

   Matthew James Mifsud supported this idea  ·  Sep 15, 2022

6. Remove contract view from technicians

   5 votes

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   1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Matthew James Mifsud commented  ·  Sep 15, 2022  ·  Edit…  ·  Delete…

   this is extremely important, why would anyone who does not have access to billing have the ability to modify and view client contracts?

   Save Submitting...
   Matthew James Mifsud supported this idea  ·  Sep 15, 2022

7. Automatically assign ticket to a client

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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8. Customizable Customer Feedback Forms

   5 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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9. Email Parsing Rules

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Sep 1, 2022

10. Customer Nickname

    1 vote

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    0 comments  ·  Ideas and Feedback » Customers  ·  Edit…  ·  Delete…  ·  Admin →
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    Matthew James Mifsud shared this idea  ·  Aug 16, 2022

11. There is a strong need for Microsoft CSP billing

    18 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew James Mifsud supported this idea  ·  Aug 15, 2022

12. Independent Penetration Testing Report

    21 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew James Mifsud supported this idea  ·  Aug 15, 2022

13. Altaro

    10 votes

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    3 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Aug 15, 2022

14. Ticket Checklist

    261 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

    
    

    If you'd like to discuss your needs, please schedule some time for a call here:

    https://yakov-atera.youcanbook.me/

    
    

    All the best,

    Yakov

    Matthew James Mifsud supported this idea  ·  Aug 15, 2022

15. Security Audit of Atera Platform

    71 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew James Mifsud supported this idea  ·  Aug 15, 2022

16. Revamped Helpdesk Agent

    330 votes

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    Under Review  ·  53 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Aug 15, 2022
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    Matthew James Mifsud commented  ·  Aug 11, 2022  ·  Edit…  ·  Delete…

    help desk agent should active automatically for each logged in user and the menu should be customisable

    Save Submitting...

17. System Configuration change notification

    23 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew James Mifsud supported this idea  ·  Aug 15, 2022

18. Traffic monitor

    26 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Aug 15, 2022

19. Security and Compliance Scan

    127 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew James Mifsud supported this idea  ·  Aug 15, 2022

20. Merge Agents

    154 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew James Mifsud supported this idea  ·  Aug 15, 2022