Settings and activity

61 results found

1. Ticket Description Snippet

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Sep 29, 2022

2. Add "Pause" option to tickets

   7 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Sep 29, 2022

3. Ticket Type = Project

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Sep 29, 2022

4. Projects Pane

   56 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Sep 29, 2022

5. White Label custmer facing ticket schedule

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Sep 29, 2022

6. Add 'last technician note' as a snippet for email templates

   26 votes

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   10 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Sep 29, 2022

7. Project Ticket

   243 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Sep 29, 2022

8. Enable HTML Editor In the Quick Reply Templates

   12 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Sep 29, 2022

9. Display entire ticket conversation in email template

   47 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Sep 29, 2022

10. Parent & Child ticket relations

    67 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Emiel Hack supported this idea  ·  Sep 29, 2022

11. Server and VM Monitoring and Managemen for AD

    323 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Emiel Hack supported this idea  ·  Aug 24, 2022

12. Add Microsoft Defender integration

    353 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Emiel Hack supported this idea  ·  Aug 24, 2022

13. Install agent on Synology, QNAP or Raspberry Pi

    366 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Emiel Hack supported this idea  ·  Aug 24, 2022

14. Office 365 Integration

    1,577 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Emiel Hack supported this idea  ·  Aug 24, 2022

15. Integration with More AV

    83 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    We plan to expand our AV integrations in the near future. Thanks for your feedback!

    Emiel Hack supported this idea  ·  Aug 24, 2022

16. Add More Payment Type

    30 votes

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    3 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Emiel Hack supported this idea  ·  Aug 24, 2022

17. Deploy agent from network discovery

    131 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The

    feature you requested is currently being

    considered for development. Please be patient

    as the process can take a while or even stall to

    make way for other features. We

    ’

    ll update you

    once it

    ’

    s been implemented and released!

    Emiel Hack supported this idea  ·  Aug 24, 2022

18. Integration with UniFi Cloud

    986 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Emiel Hack supported this idea  ·  Aug 24, 2022

19. Sophos Integration

    662 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Emiel Hack supported this idea  ·  Aug 24, 2022

20. Documentation Management

    1,252 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Emiel Hack supported this idea  ·  Aug 24, 2022