Settings and activity

59 results found

1. Add "Pause" option to tickets

   7 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Sep 29, 2022

2. Ticket Type = Project

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Sep 29, 2022

3. Projects Pane

   56 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Sep 29, 2022

4. White Label custmer facing ticket schedule

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Sep 29, 2022

5. Add 'last technician note' as a snippet for email templates

   28 votes

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   11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Sep 29, 2022

6. Project Ticket

   245 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Sep 29, 2022

7. Enable HTML Editor In the Quick Reply Templates

   12 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Sep 29, 2022

8. Display entire ticket conversation in email template

   47 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Sep 29, 2022

9. Server and VM Monitoring and Managemen for AD

   325 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Emiel Hack supported this idea  ·  Aug 24, 2022

10. Add Microsoft Defender integration

    358 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Emiel Hack supported this idea  ·  Aug 24, 2022

11. Install agent on Synology, QNAP or Raspberry Pi

    370 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Emiel Hack supported this idea  ·  Aug 24, 2022

12. Office 365 Integration

    1,584 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Emiel Hack supported this idea  ·  Aug 24, 2022

13. Integration with More AV

    83 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    We plan to expand our AV integrations in the near future. Thanks for your feedback!

    Emiel Hack supported this idea  ·  Aug 24, 2022

14. Add More Payment Type

    30 votes

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    3 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Emiel Hack supported this idea  ·  Aug 24, 2022

15. Deploy agent from network discovery

    132 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The

    feature you requested is currently being

    considered for development. Please be patient

    as the process can take a while or even stall to

    make way for other features. We

    ’

    ll update you

    once it

    ’

    s been implemented and released!

    Emiel Hack supported this idea  ·  Aug 24, 2022

16. Integration with UniFi Cloud

    993 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Emiel Hack supported this idea  ·  Aug 24, 2022

17. Sophos Integration

    663 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Emiel Hack supported this idea  ·  Aug 24, 2022

18. Documentation Management

    1,253 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Emiel Hack supported this idea  ·  Aug 24, 2022

19. Mobile Device Management

    2,300 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    Emiel Hack supported this idea  ·  Aug 24, 2022