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13 results found

  1. Ability to forward a ticket

    10 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Chad Scott supported this idea  · 

  2. Administrative licensing

    22 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Chad Scott supported this idea  · 

  3. "Warning" when resolving a ticket without adding time entry

    134 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Chad Scott supported this idea  · 

  4. Add cost price on contract.

    10 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Chad Scott supported this idea  · 

  5. Per Technician Cost Field

    7 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Chad Scott supported this idea  · 

  6. Atera Dark Mode

    1,688 votes

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    Under Review  ·  90 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Chad Scott supported this idea  · 

  7. Network Discovery: Security Audit

    946 votes

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    Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Chad Scott supported this idea  · 

  8. Integration with Direct messages systems

    823 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    Chad Scott supported this idea  · 

  9. Documentation Management

    1,224 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Chad Scott supported this idea  · 

  10. Office 365 Integration

    1,541 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Chad Scott supported this idea  · 

  11. Improved Customized Dashboard

    1,542 votes

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    Under Review  ·  49 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Chad Scott supported this idea  · 

  12. Mobile Device Management

    2,247 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Chad Scott supported this idea  · 

  13. Alert when an agent comes back online

    107 votes

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    4 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Chad Scott commented  · 

    Another use case is for metered instances like EC2. We want to detect and monitor their usage and have an alert fire if they are powered on for longer than a normal period of time so we don't have unexpected costs.

    Chad Scott supported this idea  ·