Settings and activity

13 results found

1. Ability to forward a ticket

   10 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chad Scott supported this idea  ·  Sep 27, 2022

2. Administrative licensing

   27 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Chad Scott supported this idea  ·  Aug 29, 2022

3. "Warning" when resolving a ticket without adding time entry

   136 votes

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   11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chad Scott supported this idea  ·  Aug 29, 2022

4. Add cost price on contract.

   11 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Chad Scott supported this idea  ·  Aug 29, 2022

5. Per Technician Cost Field

   9 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Chad Scott supported this idea  ·  Aug 29, 2022

6. Atera Dark Mode

   1,758 votes

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   106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Chad Scott supported this idea  ·  Aug 9, 2022

7. Network Discovery: Security Audit

   968 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Chad Scott supported this idea  ·  Aug 9, 2022

8. Integration with Direct messages systems

   842 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Chad Scott supported this idea  ·  Aug 9, 2022

9. Documentation Management

   1,251 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Chad Scott supported this idea  ·  Aug 9, 2022

10. Office 365 Integration

    1,574 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Chad Scott supported this idea  ·  Aug 9, 2022

11. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Chad Scott supported this idea  ·  Aug 9, 2022

12. Mobile Device Management

    2,292 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    Chad Scott supported this idea  ·  Aug 9, 2022

13. Alert when an agent comes back online

    111 votes

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    4 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Chad Scott commented  ·  Aug 8, 2022  ·  Edit…  ·  Delete…

    Another use case is for metered instances like EC2. We want to detect and monitor their usage and have an alert fire if they are powered on for longer than a normal period of time so we don't have unexpected costs.

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    Chad Scott supported this idea  ·  Aug 8, 2022