Settings and activity

13 results found

1. Ability to forward a ticket

   10 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chad Scott supported this idea  ·  Sep 27, 2022

2. Administrative licensing

   27 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Chad Scott supported this idea  ·  Aug 29, 2022

3. "Warning" when resolving a ticket without adding time entry

   137 votes

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   11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chad Scott supported this idea  ·  Aug 29, 2022

4. Add cost price on contract.

   11 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Chad Scott supported this idea  ·  Aug 29, 2022

5. Per Technician Cost Field

   9 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Chad Scott supported this idea  ·  Aug 29, 2022

6. Dark Mode

   1,893 votes

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   118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   Chad Scott supported this idea  ·  Aug 9, 2022

7. Network Discovery: Security Audit

   970 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Chad Scott supported this idea  ·  Aug 9, 2022

8. Integration with Direct messages systems

   843 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Chad Scott supported this idea  ·  Aug 9, 2022

9. Documentation Management

   1,252 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Chad Scott supported this idea  ·  Aug 9, 2022

10. Office 365 Integration

    1,583 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Chad Scott supported this idea  ·  Aug 9, 2022

11. Improved Customized Dashboard

    1,563 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Chad Scott supported this idea  ·  Aug 9, 2022

12. Mobile Device Management

    2,297 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    Chad Scott supported this idea  ·  Aug 9, 2022

13. Alert when an agent comes back online

    111 votes

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    4 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Chad Scott commented  ·  Aug 8, 2022  ·  Edit…  ·  Delete…

    Another use case is for metered instances like EC2. We want to detect and monitor their usage and have an alert fire if they are powered on for longer than a normal period of time so we don't have unexpected costs.

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    Chad Scott supported this idea  ·  Aug 8, 2022