Settings and activity
43 results found
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10 votes
Matt Hardwick shared this idea ·
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12 votes
Matt Hardwick supported this idea ·
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2 votes
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3 votes
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16 votes
Matt Hardwick supported this idea ·
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327 votes
Matt Hardwick supported this idea ·
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11 votes
Matt Hardwick supported this idea ·
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205 votes
Matt Hardwick supported this idea ·
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15 votes
Matt Hardwick supported this idea ·
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4 votes
Matt Hardwick shared this idea ·
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37 votes
An error occurred while saving the comment Matt Hardwick supported this idea ·
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26 votes
An error occurred while saving the comment Matt Hardwick commented
This seems like a really strange oversight, it should be there... it's available in the API and I can't see value in having the last contact note and not the last technician note... this should be added asap and should not require much development. It's a fairly standard thing for even free ticket platforms so really should be there.
Matt Hardwick supported this idea ·
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47 votes
Matt Hardwick supported this idea ·
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3 votes
Matt Hardwick supported this idea ·
An error occurred while saving the comment Matt Hardwick commented
I have raised this before. The simple way for now is to use <br /> - but it SHOULD respect \n in plain text as that is displayed when retrieving tickets via the API.
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249 votes
Matt Hardwick supported this idea ·
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7 votes
Matt Hardwick supported this idea ·
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109 votes
Matt Hardwick supported this idea ·
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301 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Matt Hardwick supported this idea ·
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18 votes
Matt Hardwick supported this idea ·
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867 votes
Matt Hardwick supported this idea ·
Make.com have a good implementation and I tend to use that more than Zapier these days.