Settings and activity
24 results found
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5 votes
Cara Ewbank
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2 votesCara Ewbank
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11 votesCara Ewbank
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33 votesCara Ewbank
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250 votesCara Ewbank
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307 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Cara Ewbank
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2 votesCara Ewbank
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25 votesCara Ewbank
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11 votesCara Ewbank
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5 votesCara Ewbank
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6 votes
An error occurred while saving the comment Cara Ewbank
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407 votesCara Ewbank
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64 votesCara Ewbank
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29 votes
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32 votesCara Ewbank
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5 votesCara Ewbank
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8 votes
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3 votes
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3 votes
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29 votes
Ability to setup an automation rule that sets the requester of a ticket. For example, we currently have our backup alerts for each client emailed to support which is raised under the unassigned customer. I would like to set it up so that these tickets auto-log under the relevant client by using key words in the ticket title.