Settings and activity
26 results found
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5 votes
Cara Ewbank
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2 votesCara Ewbank
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11 votesCara Ewbank
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32 votesCara Ewbank
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249 votesCara Ewbank
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301 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Cara Ewbank
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2 votesCara Ewbank
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25 votesCara Ewbank
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11 votesCara Ewbank
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5 votesCara Ewbank
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6 votes
An error occurred while saving the comment Cara Ewbank
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67 votesCara Ewbank
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403 votesCara Ewbank
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64 votesCara Ewbank
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27 votes
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32 votesCara Ewbank
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5 votesCara Ewbank
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14 votes
Hi,
Great news! Your idea has been approved and is planned for implementation.
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.
[For major features only–] You can also follow this in our Pubic Roadmap.
Best regards,
The Atera Team
Cara Ewbank
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8 votes
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3 votes
Ability to setup an automation rule that sets the requester of a ticket. For example, we currently have our backup alerts for each client emailed to support which is raised under the unassigned customer. I would like to set it up so that these tickets auto-log under the relevant client by using key words in the ticket title.