Settings and activity

34 results found

1. **Remotely Wipe Devices**

   45 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Kevin Jenks supported this idea  ·  May 22, 2024

2. Mileage tracking

   32 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kevin Jenks supported this idea  ·  Jul 10, 2023

3. Email technician when they have been @ tagged on an internal note of a ticket

   326 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kevin Jenks supported this idea  ·  May 2, 2023

4. Project Ticket

   242 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kevin Jenks supported this idea  ·  May 2, 2023

5. Assign multiple technicians to a ticket

   402 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kevin Jenks supported this idea  ·  May 2, 2023

6. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kevin Jenks supported this idea  ·  May 2, 2023

7. Reply to tickets via email

   98 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kevin Jenks supported this idea  ·  May 2, 2023

8. Patch Management & IT Automation list page

   3 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Kevin Jenks shared this idea  ·  Dec 19, 2022

9. Bulk Remove Automation Profile from Agents

   57 votes

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   8 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Kevin Jenks supported this idea  ·  Dec 19, 2022

10. Automation for client listed on customer page

    3 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Kevin Jenks supported this idea  ·  Dec 19, 2022

11. Fortinet Integration

    69 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kevin Jenks supported this idea  ·  Aug 20, 2022

12. Active Directory Devices sync

    205 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kevin Jenks supported this idea  ·  Aug 20, 2022

13. Allow More White Label Options

    437 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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14. Device Navigation within Customer screen

    3 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Kevin Jenks shared this idea  ·  Aug 20, 2022

15. Alert when an agent comes back online

    111 votes

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    4 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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16. Notes under customers

    31 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Kevin Jenks commented  ·  Aug 20, 2022  ·  Edit…  ·  Delete…

    I totally agree. It would be so much better to have a bigger notes section

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17. add an option/button to send / resend a user's customer portal to the user

    50 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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18. password generator

    74 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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19. Network documentation and diagrams section

    86 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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20. customer report

    133 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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