Settings and activity

34 results found

1. **Remotely Wipe Devices**

   47 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Kevin Jenks supported this idea  ·  May 22, 2024

2. Mileage tracking

   32 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kevin Jenks supported this idea  ·  Jul 10, 2023

3. Email technician when they have been @ tagged on an internal note of a ticket

   332 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kevin Jenks supported this idea  ·  May 2, 2023

4. Project Ticket

   247 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kevin Jenks supported this idea  ·  May 2, 2023

5. Assign multiple technicians to a ticket

   414 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Kevin Jenks supported this idea  ·  May 2, 2023

6. Edit Ticket Notes

   252 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kevin Jenks supported this idea  ·  May 2, 2023

7. Reply to tickets via email

   99 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kevin Jenks supported this idea  ·  May 2, 2023

8. IT Automation Calendar View / More IT Automations information information (consolidated)

   40 votes

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   17 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Kevin Jenks commented  ·  Dec 19, 2022  ·  Edit…  ·  Delete…

   When you click Admin then Patch Management & IT Automation
   On that list screen it would be awesome to see "Next Execution Time" as an option.

   Instead of having to click inside each one to see when it runs next.

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   Kevin Jenks supported this idea  ·  Dec 19, 2022

9. Bulk Remove Automation Profile from Agents

   61 votes

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   10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Kevin Jenks supported this idea  ·  Dec 19, 2022

10. Automation for client listed on customer page

    3 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Kevin Jenks supported this idea  ·  Dec 19, 2022

11. Fortinet Integration

    71 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kevin Jenks supported this idea  ·  Aug 20, 2022

12. Active Directory Devices sync

    209 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kevin Jenks supported this idea  ·  Aug 20, 2022

13. Allow More White Label Options

    439 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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14. Device Navigation within Customer screen

    3 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Kevin Jenks shared this idea  ·  Aug 20, 2022

15. Notify when device is back online

    384 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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16. Notes under customers

    31 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Kevin Jenks commented  ·  Aug 20, 2022  ·  Edit…  ·  Delete…

    I totally agree. It would be so much better to have a bigger notes section

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17. add an option/button to send / resend a user's customer portal to the user

    50 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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18. password generator

    74 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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19. Network documentation and diagrams section

    88 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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20. customer report

    135 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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