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  1. 250 votes

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    Andrew Dillon supported this idea  · 
  2. 209 votes

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    Under Review  ·  25 comments  ·  Ideas and Feedback » Billing  ·  Flag idea as inappropriate…  ·  Admin →

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    Andrew Dillon supported this idea  · 
  3. 238 votes

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    Under Review  ·  32 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Flag idea as inappropriate…  ·  Admin →

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    Andrew Dillon commented  · 

    Connecting a client to a Microsoft Federation or Google Business account then having them sign into the help desk agent with SSO would be great for taking authorized users, and customizing the help desk agent menu in a per client basis as well.

    Andrew Dillon supported this idea  · 
  4. 429 votes

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    13 comments  ·  Ideas and Feedback » Agent  ·  Flag idea as inappropriate…  ·  Admin →

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Andrew Dillon supported this idea  · 
  5. 327 votes

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    37 comments  ·  Ideas and Feedback » Dashboard  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    I wanted to give you visibility into our product roadmap for Q3 as it relates to Atera Device Dashboard. You asked for improvements and this is what's planned:


    • We’re updating the device console to present additional insights including the BIOS version, battery life, and the BitLocker key


    • We’re enhancing visibility into the patch status, so you’ll know the exact status of each patch, and the reason for failure wherever relevant.


    Kee an eye out for our What's new emails to stay informed.

    Andrew Dillon supported this idea  · 
  6. 506 votes

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    Under Review  ·  41 comments  ·  Ideas and Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    Andrew Dillon supported this idea  · 
  7. 421 votes

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    10 comments  ·  Ideas and Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    Andrew Dillon supported this idea  · 
  8. 405 votes

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    Under Review  ·  12 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Andrew Dillon supported this idea  · 
  9. 451 votes

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    Under Review  ·  3 comments  ·  Ideas and Feedback » PSA Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Andrew Dillon supported this idea  · 
  10. 630 votes

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    Planned  ·  23 comments  ·  Ideas and Feedback » Agent  ·  Flag idea as inappropriate…  ·  Admin →

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    Andrew Dillon supported this idea  · 
  11. 573 votes

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    Under Review  ·  13 comments  ·  Ideas and Feedback » Network Discovery  ·  Flag idea as inappropriate…  ·  Admin →

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    Andrew Dillon supported this idea  · 
  12. 657 votes

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    Planned  ·  11 comments  ·  Ideas and Feedback » Devices  ·  Flag idea as inappropriate…  ·  Admin →

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    Andrew Dillon supported this idea  · 
  13. 878 votes

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    Under Review  ·  30 comments  ·  Ideas and Feedback » Dashboard  ·  Flag idea as inappropriate…  ·  Admin →

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    Andrew Dillon supported this idea  · 
  14. 1,136 votes

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    Under Review  ·  39 comments  ·  Ideas and Feedback » Devices  ·  Flag idea as inappropriate…  ·  Admin →

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    Andrew Dillon supported this idea  ·