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15 results found

  1. Ticket view in agent page

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    aDaedalus Support Technique shared this idea  · 

  2. When opening a ticket from an agent, that agent should be automatically assigned to the ticket.

    16 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  3. Ticket Type - Tasks

    27 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  4. Alert when agent uninstalled

    1,485 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  5. Uninstall software installed by Chocolatey

    235 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  6. Option to Download all Agent Installers at once

    16 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  7. Ability to embed or insert video in tickets or KB's

    21 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  8. I would like a note pad.

    29 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  9. Searchable and Reportable Custom Fields

    66 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  10. Choose number of devices to view per page

    172 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  11. Software Inventory needs to show accurate information

    43 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  12. Asset labels & QR codes

    145 votes

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    6 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  13. SNMP: MIB import instead of manual OID typing

    1,031 votes

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    24 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  14. Mobile Device Management

    2,297 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    aDaedalus Support Technique supported this idea  · 

  15. Password protect the Atera agent from end-user uninstalls

    1,613 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    aDaedalus Support Technique supported this idea  ·