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14 results found

  1. Ticket view in agent page

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    aDaedalus Support Technique shared this idea  · 

  2. When opening a ticket from an agent, that agent should be automatically assigned to the ticket.

    17 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  3. Ticket Type - Tasks

    29 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  4. Alert when agent uninstalled

    1,498 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  5. Uninstall software installed by Chocolatey

    237 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  6. Option to Download all Agent Installers at once

    16 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  7. Ability to embed or insert video in tickets or KB's

    22 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  8. I would like a note pad.

    29 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  9. Searchable and Reportable Custom Fields

    69 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  10. Choose number of devices to view per page

    176 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  11. Bulk On-Demand Software Inventory update / Software Inventory needs to show accurate information

    75 votes

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    15 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We have consolidated similar ideas into this thread: http://atera.uservoice.com/forums/936306/suggestions/44003652


    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team

    aDaedalus Support Technique supported this idea  · 

  12. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    822 votes

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    41 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    aDaedalus Support Technique supported this idea  · 

  13. Mobile Device Management

    2,317 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

    aDaedalus Support Technique supported this idea  · 

  14. Password protect the Atera agent from end-user uninstalls

    1,648 votes

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    31 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    aDaedalus Support Technique supported this idea  ·