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17 results found

  1. Password Manager

    319 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Simon Buhl Jensen supported this idea  · 

  2. Microsoft Licensing integration

    198 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Simon Buhl Jensen supported this idea  · 

  3. Email technician when they have been @ tagged on an internal note of a ticket

    332 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Simon Buhl Jensen supported this idea  · 

  4. Free Dashboard Account

    961 votes

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    31 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Simon Buhl Jensen supported this idea  · 

  5. Ubiquiti Integration

    961 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Simon Buhl Jensen supported this idea  · 

  6. Documentation Management

    1,259 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Simon Buhl Jensen supported this idea  · 

  7. Office 365 Integration

    1,590 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Simon Buhl Jensen supported this idea  · 

  8. Password protect the Atera agent from end-user uninstalls

    1,622 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Simon Buhl Jensen supported this idea  · 

  9. Mobile Device Management

    2,309 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

    Simon Buhl Jensen supported this idea  · 

  10. Allow More White Label Options

    439 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Simon Buhl Jensen supported this idea  · 

  11. Alert when agent uninstalled

    1,494 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Simon Buhl Jensen supported this idea  · 

  12. Add Webroot Functionality Inside Atera

    130 votes

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    3 comments  ·  Ideas and Feedback » Webroot  ·  Admin →
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    Simon Buhl Jensen supported this idea  · 

  13. Webroot license sync or storage in Atera

    78 votes

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    4 comments  ·  Ideas and Feedback » Webroot  ·  Admin →
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    Simon Buhl Jensen supported this idea  · 

  14. Improve adding Manual Time Entries

    224 votes

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    59 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Simon Buhl Jensen supported this idea  · 
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    Simon Buhl Jensen commented  · 

    When a technician resolves a ticket and there is not added a time entry, it would be nice if Atera then prompts the technician with a popup asking "You're about to resolve a ticket, but there no time entry added?" and then two buttons saying "Yes, continue" or "Add time entry"

  15. Quoting

    82 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Simon Buhl Jensen supported this idea  · 

  16. Hide certain contracts from tickets

    2 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Simon Buhl Jensen shared this idea  · 

  17. Employee Onboarding/Offboarding Feature

    879 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Simon Buhl Jensen supported this idea  ·