Settings and activity

126 results found

1. Adding Notes - Documentation

   97 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRoy (RoyB, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Darrell Couch supported this idea  ·  Jul 22, 2022

2. knowledgebase

   7 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Jul 22, 2022

3. Password protect the Atera agent from end-user uninstalls

   1,607 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Darrell Couch supported this idea  ·  Jul 22, 2022

4. Improved Customized Dashboard

   1,559 votes

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   50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Jul 22, 2022

5. Script to change domain admin password

   4 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Darrell Couch shared this idea  ·  Jun 28, 2022

6. Overview patch management report per customer per device

   43 votes

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   2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  May 25, 2022

7. Send system information with Helpdesk Agent support tickets

   268 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  May 17, 2022

8. More information from PC

   14 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  May 17, 2022

9. PC info to Desktop

   24 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  May 17, 2022

10. Real time CPU / Memory utilization graphs

    11 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  May 17, 2022

11. Show additional Agent memory information

    9 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  May 17, 2022

12. memory ram module configuration

    9 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  May 17, 2022

13. Warranty Information Collection

    516 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  May 17, 2022

14. Employee Onboarding/Offboarding Feature

    864 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  May 17, 2022

15. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

    28 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Jan 17, 2022

16. Assign multiple technicians to a ticket

    401 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Jan 17, 2022

17. White Label service desk URL

    43 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 22, 2021

18. Customer Portal - Allow 'main' contacts the ability to approve or deny ticket requests from their staff.

    22 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 22, 2021

19. The ability to export KB articles

    12 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 22, 2021

20. White label agent name

    162 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 22, 2021