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11 results found

  1. MS Office Updates

    771 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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  2. Choose colour of internal notes and replies

    11 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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  3. Atera Dark Mode

    1,755 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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  4. Desktop notifications

    97 votes

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    3 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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  5. Technician Roles to be more specific define

    26 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Admin →
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  6. Schedule

    1 vote

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  7. Role management

    129 votes

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    Planned  ·  29 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    EPC Support commented  · 

    Permission Ticks for custom roles to be considered
    Allow A role to create a Customer
    Allow a role to remove a customer
    Allow access to all customers With exception/exclusion
    Allow to Modify or submission to Knowledgebase (with ability to restore previous version)
    Allow to create KB for internal
    Allow to create KB For Customer
    Allow to create Scripts
    Allow full admin - with customized Feature/plugin blocking

  8. Microsoft Licensing integration

    189 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  9. Tray Icon customisation

    37 votes

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    4 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    EPC Support commented  · 

    This is possible through the Admin - Customer Facing - White Label

  10. Integration with UniFi Cloud

    979 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  11. Ubiquiti Integration

    926 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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