Settings and activity

120 results found

1. Ability to assign a device to a ticket regardless of contact

   20 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Uriel Sapir supported this idea  ·  Sep 7, 2022

2. Send notification to Customer Main Contact when a Ticket change status

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Sep 7, 2022

3. Option to unlink Contact from Agent

   7 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Sep 7, 2022

4. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   186 votes

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   30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Sep 7, 2022

5. When opening a ticket from an agent, that agent should be automatically assigned to the ticket.

   16 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Sep 7, 2022

6. Agent uninstall upon delete

   38 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Sep 7, 2022

7. Install agent on Synology, QNAP or Raspberry Pi

   363 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Sep 7, 2022

8. White label agent name

   162 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Sep 7, 2022

9. Alert when agent uninstalled

   1,483 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Uriel Sapir supported this idea  ·  Sep 7, 2022

10. Documentation Management

    1,251 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Sep 1, 2022

11. Office 365 Integration

    1,575 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Sep 1, 2022

12. Windows updates installed with Atera are not synced with local client PC update history

    41 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Sep 1, 2022

13. IP-Adress next to devicename

    20 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Sep 1, 2022

14. Option to Add Splashtop time Session to Time Entries Tickets

    18 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Sep 1, 2022

15. Generate ticket from event

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Uriel Sapir shared this idea  ·  Aug 20, 2022

16. Multiple threshold profiles on device

    130 votes

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    15 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  May 1, 2022

17. Shared Threshold Library

    167 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  May 1, 2022

18. Override threshold profile for device

    24 votes

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    4 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  May 1, 2022

19. Add Webroot Functionality Inside Atera

    129 votes

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    3 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Apr 26, 2022

20. Option to create custom's view

    4 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Uriel Sapir supported this idea  ·  Apr 26, 2022