Settings and activity

67 results found

1. Edit Ticket Notes

   250 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Robert Folbigg supported this idea  ·  Aug 23, 2021

2. Automation based on technician reply

   40 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Robert Folbigg supported this idea  ·  Aug 23, 2021

3. Allow for customization of columns on ticketing screen

   351 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Robert Folbigg supported this idea  ·  Aug 23, 2021

4. Assign multiple technicians to a ticket

   407 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Robert Folbigg supported this idea  ·  Aug 23, 2021

5. The ability to select/unselect column in the Timesheet Report

   16 votes

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   2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Robert Folbigg supported this idea  ·  Aug 23, 2021

6. add a customer folder dropdown to the software inventory report

   10 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Robert Folbigg supported this idea  ·  Aug 23, 2021

7. Overview patch management report per customer per device

   44 votes

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   2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Robert Folbigg supported this idea  ·  Aug 23, 2021

8. Customize Satisfaction survey

   64 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Robert Folbigg supported this idea  ·  Aug 23, 2021

9. Fix recent processes report for software uninstalls showing as completed for an offline machine

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Robert Folbigg supported this idea  ·  Aug 23, 2021

10. Add a report to find duplicate machines based on serial number or Mac address

    29 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Robert Folbigg supported this idea  ·  Aug 23, 2021

11. export device query results

    25 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Robert Folbigg supported this idea  ·  Aug 23, 2021

12. Daily Technician Time Report Broken down by agent

    22 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Robert Folbigg supported this idea  ·  Aug 23, 2021

13. Remote Connection Report

    161 votes

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    14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Robert Folbigg supported this idea  ·  Aug 23, 2021

14. Add a report for the last 10 users to log on to a machine and the login time

    75 votes

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    3 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Robert Folbigg supported this idea  ·  Aug 23, 2021

15. SaaS Licenses Management

    50 votes

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    2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Robert Folbigg supported this idea  ·  Aug 23, 2021

16. Chat availability hours

    79 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Robert Folbigg supported this idea  ·  Aug 23, 2021

17. Attendance System for remote workers

    80 votes

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    2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Robert Folbigg supported this idea  ·  Aug 23, 2021

18. Employee Onboarding/Offboarding Feature

    869 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Robert Folbigg supported this idea  ·  Aug 23, 2021

19. Documentation Management

    1,253 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Robert Folbigg supported this idea  ·  Aug 23, 2021

20. Network Discovery: Security Audit

    970 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Robert Folbigg supported this idea  ·  Aug 23, 2021