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12 results found

  1. Remote Connection Report

    157 votes

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    12 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Paul Bishop supported this idea  · 

  2. Plain Text Support

    9 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Paul Bishop supported this idea  · 

  3. Include the Agent Name in the Title for Browser Tab

    32 votes

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    5 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Paul Bishop commented  · 

    I just wanted to add my vote to this. Not having relevant tab titles makes Atera very poor for users who work with multiple tickets and devices at once.

    Paul Bishop supported this idea  · 

  4. Ticket Title in Tab Name

    2 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Paul Bishop supported this idea  · 

  5. Allow for customization of columns on ticketing screen

    336 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Paul Bishop commented  · 

    We also have to swap back to the old view on our tickets - the people running and managing the helpdesk find the excessive whitespace, lack of visual marking between tickets and harder to see statuses unworkable with the new view

  6. Schedule existing tickets

    173 votes

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    18 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  7. Project Ticket

    240 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  8. Mobile App Improvements

    737 votes

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    Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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  9. Increased visibility of ticket status - such as the whole line being shaded differently

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Paul Bishop shared this idea  · 

  10. Please change the behaviour of copied text.

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Paul Bishop supported this idea  · 

  11. Documentation Management

    1,249 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  12. Employee Onboarding/Offboarding Feature

    864 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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