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  1. 5 votes

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    Rob Williams supported this idea  · 
  2. 2 votes

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    Rob Williams supported this idea  · 
  3. 136 votes

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    Rob Williams commented  · 

    When marking a ticket as resolved it would be good to provide a customisable prompt to the technician, for example - Have you recorded a time entry for this ticket?

    Rob Williams supported this idea  · 
  4. 64 votes

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    Rob Williams supported this idea  · 
  5. 20 votes

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    Rob Williams shared this idea  · 
  6. 84 votes

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    Rob Williams supported this idea  · 
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    Rob Williams commented  · 

    When is this planned for?

  7. 104 votes

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    Rob Williams supported this idea  · 
  8. 4 votes

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  9. 3 votes

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    Rob Williams supported this idea  · 
  10. 12 votes

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  11. 7 votes

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    Rob Williams supported this idea  · 
  12. 322 votes

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    Rob Williams supported this idea  · 
  13. 28 votes

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  14. 23 votes

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  15. 8 votes

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    Rob Williams supported this idea  · 
  16. 24 votes

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    Rob Williams shared this idea  · 
  17. 1 vote

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  18. 59 votes

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    Rob Williams commented  · 

    It would be great to add the facility to send a renewal reminder email to the customer as well.

    Rob Williams supported this idea  · 
  19. 97 votes

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    Rob Williams supported this idea  · 
  20. 3 votes

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    Rob Williams supported this idea  · 
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