Settings and activity

34 results found

1. Onboarding Tickets

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DF IT Solutions supported this idea  ·  May 22, 2026

2. Integration with More AV

   85 votes

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   6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   We plan to expand our AV integrations in the near future. Thanks for your feedback!

   DF IT Solutions supported this idea  ·  May 22, 2026

3. Eset for australian clients

   4 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   DF IT Solutions supported this idea  ·  May 22, 2026

4. ESET Protect Integration

   9 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   DF IT Solutions supported this idea  ·  May 22, 2026

5. ESET Endpoint Security and ESET Management Agent option in Software Installation

   8 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   DF IT Solutions supported this idea  ·  May 22, 2026

6. Assign multiple technicians to a ticket

   416 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   DF IT Solutions supported this idea  ·  Aug 18, 2025

7. Live screenshot of device to see user activity

   438 votes

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   10 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   DF IT Solutions supported this idea  ·  Aug 18, 2025

8. Ubiquiti Integration

   966 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   DF IT Solutions supported this idea  ·  Aug 18, 2025

9. Integration with UniFi Cloud

   1,007 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   DF IT Solutions supported this idea  ·  Aug 18, 2025

10. Documentation Management

    1,262 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    DF IT Solutions supported this idea  ·  Aug 18, 2025

11. Improved Customized Dashboard

    1,574 votes

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    52 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    DF IT Solutions supported this idea  ·  Aug 18, 2025

12. Sort by activity status

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    DF IT Solutions shared this idea  ·  Aug 18, 2025

13. Custom Ticket Activity Status

    45 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DF IT Solutions supported this idea  ·  Aug 18, 2025

14. Count of devices on each tab

    18 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    DF IT Solutions supported this idea  ·  Aug 2, 2025

15. Better organization for Attachments on Tickets

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DF IT Solutions supported this idea  ·  Aug 2, 2025

16. Ticket Summary

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DF IT Solutions supported this idea  ·  Aug 2, 2025

17. Synology Active Backup Monitoring

    404 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    DF IT Solutions supported this idea  ·  Jul 31, 2023

18. Free Dashboard Account

    965 votes

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    32 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    DF IT Solutions supported this idea  ·  Jul 31, 2023

19. Edit Ticket Notes

    297 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DF IT Solutions supported this idea  ·  Jul 31, 2023

20. Select custom dates for billing batch

    7 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    DF IT Solutions shared this idea  ·  May 13, 2022