Settings and activity

22 results found

1. Count of devices on each tab

   18 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   DF IT Solutions supported this idea  ·  Aug 2, 2025

2. Better organization for Attachments on Tickets

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DF IT Solutions supported this idea  ·  Aug 2, 2025

3. Ticket Summary

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DF IT Solutions supported this idea  ·  Aug 2, 2025

4. Synology Active Backup Monitoring

   393 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   DF IT Solutions supported this idea  ·  Jul 31, 2023

5. Free Dashboard Account

   942 votes

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   28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   DF IT Solutions supported this idea  ·  Jul 31, 2023

6. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DF IT Solutions supported this idea  ·  Jul 31, 2023

7. Select custom dates for billing batch

   7 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   DF IT Solutions shared this idea  ·  May 13, 2022

8. Change Atera invoice number before creating invoices

   30 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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9. Contracts with a travel costs

   11 votes

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   1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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10. Ability to add custom fields to Invoice

    36 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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11. Billing of recurring monthly/annual items (not contracts)

    59 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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12. Quoting

    82 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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13. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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14. Duplicate or copy an existing ticket

    10 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DF IT Solutions shared this idea  ·  Mar 30, 2022

15. SMS Portal

    11 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    DF IT Solutions shared this idea  ·  Jan 17, 2022

16. Display a pop up message before and after an automation and patch task

    41 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    DF IT Solutions shared this idea  ·  Aug 26, 2021

17. White label mobile app for your customers

    387 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    DF IT Solutions supported this idea  ·  Aug 26, 2021

18. Executive Summary with PDF Attachment

    30 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    DF IT Solutions shared this idea  ·  Aug 26, 2021

19. Chat availability hours

    79 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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20. Multi-Site Support

    298 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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