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  1. 88 votes

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    Michael Jimenez supported this idea  · 
  2. 427 votes

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    Michael Jimenez supported this idea  · 
  3. 867 votes

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    Michael Jimenez supported this idea  · 
  4. 125 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Michael Jimenez commented  · 

    I understand there are reasons why the account may not be able to be completely removed from the system. Maintaining a historical record of who solved a problem is important.

    Perhaps we could just get a separate tab for "Deleted Techs" that keeps the active techs page clean and let's us validate that the tech no longer can access the system, but allows the historical record to remain active?

    "Disabled" can still be used to temporarily lock a tech out, but we should be able to designate that the tech is no longer with our company and have a bucket for that.

    Michael Jimenez supported this idea  · 
  5. 33 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Michael Jimenez commented  · 

    I have requested more granular permissions many times. It is critical that we be able to manage what technicians are capable of doing.

    Michael Jimenez supported this idea  · 
  6. 9 votes

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    Michael Jimenez shared this idea  · 
  7. 11 votes

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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

    Michael Jimenez supported this idea  · 
  8. 22 votes

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    Michael Jimenez supported this idea  · 
  9. 30 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Michael Jimenez supported this idea  · 
  10. 4 votes

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    Michael Jimenez shared this idea  · 
  11. 6 votes

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    Michael Jimenez supported this idea  · 
  12. 5 votes

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    Michael Jimenez shared this idea  · 
  13. 10 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  14. 126 votes

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    Michael Jimenez commented  · 

    This has probably been said, but we need the ability for non-admins to be able to create and update quick response templates. It's silly that you have to be an admin in order to do some of the most basic tasks.

  15. 6 votes

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    Michael Jimenez shared this idea  · 
  16. 21 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Michael Jimenez supported this idea  · 
  17. 823 votes

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    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

  18. 285 votes

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  19. 336 votes

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  20. 2,248 votes

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    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

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