Settings and activity
23 results found
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70 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Michael Jimenez
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211 votesMichael Jimenez
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572 votesMichael Jimenez
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68 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Michael Jimenez
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21 votesMichael Jimenez
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33 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Michael Jimenez
commented
I have requested more granular permissions many times. It is critical that we be able to manage what technicians are capable of doing.
Michael Jimenez
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9 votesMichael Jimenez
shared this idea
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10 votes
Nice! The feature you requested is being
reviewed by our product team. We’ll keep an
eye on the number of votes, and let you know if
a decision is reached to implement. Thank you
for being a partner in our process!Michael Jimenez
supported this idea
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20 votesMichael Jimenez
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30 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Michael Jimenez
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4 votesMichael Jimenez
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6 votesMichael Jimenez
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3 votesMichael Jimenez
shared this idea
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10 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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121 votes
An error occurred while saving the comment Michael Jimenez
commented
This has probably been said, but we need the ability for non-admins to be able to create and update quick response templates. It's silly that you have to be an admin in order to do some of the most basic tasks.
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6 votesMichael Jimenez
shared this idea
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18 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Michael Jimenez
supported this idea
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805 votes
Hey all,
We're currently designing an integration of Microsoft Teams with Atera.
We'd love to hear what are your expectations from such an integration.
Please answer this 1-minute survey if you'd like to provide your feedback.
Looking forward to hearing your thoughts.
Thank you,
Yakov Gorbulsky | Product Manager
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277 votes
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208 votes
I understand there are reasons why the account may not be able to be completely removed from the system. Maintaining a historical record of who solved a problem is important.
Perhaps we could just get a separate tab for "Deleted Techs" that keeps the active techs page clean and let's us validate that the tech no longer can access the system, but allows the historical record to remain active?
"Disabled" can still be used to temporarily lock a tech out, but we should be able to designate that the tech is no longer with our company and have a bucket for that.