Settings and activity

35 results found

1. Atera Dark Mode

   1,721 votes

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   Under Review  ·  99 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Danny Merkenhof supported this idea  ·  Dec 28, 2022

2. Integration with UniFi Cloud

   960 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Danny Merkenhof supported this idea  ·  Dec 28, 2022

3. Allow More White Label Options

   434 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Danny Merkenhof supported this idea  ·  Dec 28, 2022

4. Alert when agent uninstalled

   1,456 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Danny Merkenhof supported this idea  ·  Dec 28, 2022

5. Agent Uninstall Not Removing Device From Portal

   15 votes

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   2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Danny Merkenhof supported this idea  ·  Dec 28, 2022

6. embed portal into external website

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Danny Merkenhof supported this idea  ·  Dec 28, 2022

7. White label remote access portal

   18 votes

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   1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Danny Merkenhof supported this idea  ·  Dec 28, 2022

8. Annouments Board in Customer Portal

   30 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Danny Merkenhof supported this idea  ·  Dec 28, 2022

9. customer monitoring portal

   18 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Danny Merkenhof supported this idea  ·  Dec 28, 2022

10. portal

    7 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Danny Merkenhof supported this idea  ·  Dec 28, 2022

11. Check customers domain for proper configuration of SPF/DKIM/DMARC

    5 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Danny Merkenhof supported this idea  ·  Oct 20, 2022

12. Check Customer's website to make sure it's always up. Allow for custom URL's like subdirectories

    3 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Danny Merkenhof supported this idea  ·  Oct 20, 2022

13. notifications for licensing

    9 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Danny Merkenhof supported this idea  ·  Oct 20, 2022

14. Allow customers to view/export timesheets from the customer portal

    7 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Danny Merkenhof supported this idea  ·  Oct 20, 2022

15. Show ticket time entries also on the customer portal

    19 votes

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    3 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Danny Merkenhof supported this idea  ·  Oct 20, 2022

16. White label agent name

    162 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Danny Merkenhof commented  ·  Oct 20, 2022  ·  Edit…  ·  Delete…

    This is already possible with the use of some registry keys but handling this from the admin portal would be great!

    Save Submitting...
    Danny Merkenhof supported this idea  ·  Oct 20, 2022

17. Password protect the Atera agent from end-user uninstalls

    1,587 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Danny Merkenhof supported this idea  ·  Oct 20, 2022

18. Improved Customized Dashboard

    1,549 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Danny Merkenhof supported this idea  ·  Oct 20, 2022

19. Custom cname in agent download URL

    13 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Danny Merkenhof shared this idea  ·  Aug 8, 2022

20. Ability for End User to Run Scripts from Helpdesk Agent

    39 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being

    reviewed by our product team. We

    ’

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!