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121 results found
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16 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Aaron Elliott
supported this idea
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38 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Aaron Elliott
supported this idea
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336 votes
An error occurred while saving the comment An error occurred while saving the comment Aaron Elliott
commented
Need to be able to open a ticket EASILY from the agent. Labtech pops up what looks like an email, which most users are familiar with. When they hit send, it sends along machine information.
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11 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Aaron Elliott
supported this idea
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10 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Aaron Elliott
supported this idea
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79 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Aaron Elliott
supported this idea
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18 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Aaron Elliott
shared this idea
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8 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Aaron Elliott
shared this idea
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13 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Aaron Elliott
supported this idea
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74 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Aaron Elliott
commented
YES!!! It's like they didn't realize that more than IT people work at MSPs. Nancy from accounting and Stacy who's in sales do not need any access to much of anything, except for customer information, billing, and maybe the shared calendar that doesn't exist yet.
Aaron Elliott
supported this idea
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37 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Aaron Elliott
supported this idea
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16 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Aaron Elliott
supported this idea
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19 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Aaron Elliott
shared this idea
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38 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Aaron Elliott
supported this idea
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267 votesAaron Elliott
supported this idea
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385 votes
Hey all,
We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.
Your feedback will be invaluable as we shape this feature to meet your needs and preferences.
If you'd like to provide input on this feature, please schedule some time for a call using the link below:
Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.
All the best,
Yakov
Aaron Elliott
supported this idea
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223 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
Aaron Elliott
supported this idea
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8 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Aaron Elliott
shared this idea
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1,688 votesAaron Elliott
supported this idea
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288 votes
eliminate the confirmation token. I'm not even sure what that is to be honest. A right-click, create ticket should be all there is to it.